Question about Canon PowerShot S1 IS Digital Camera

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No picture When looking at the monitor and the view finder all I have is some purple lines across the screen. The camera will flash and make a blank photo. I have recharged the batteries to ensure they are good.

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  • paul1958 Nov 08, 2008

    I am having same problem- purple grainy pics when dowload-same thing seen through viewfinder and display.

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Your problem is undoubtedly the CCD image sensor. Under normal circumstances it would be cheaper to throw away the camera & buy a new one, but...

As of Oct. 6, 2005, Canon issued a Service Notice pertaining to several different models, including the S1 IS. Here is an excerpt:
" It has been confirmed that the connecting parts of the internal wiring of the CCD used in affected products may become disconnected, especially if the affected products are stored or used in high-temperature and high-humidity environments. If this occurs, the signal is not output from the CCD normally in Shooting Mode, which may cause a distorted image or the absence of an image. This malfunction can be confirmed on the LCD monitor screen during shooting. The same malfunction also appears on the recorded image."
"Canon's Response: Effective immediately, and regardless of warranty status, Canon will repair, free of charge, the products listed above exhibiting the above-mentioned malfunction if Canon determines that the malfunction is caused by the CCD image sensor. Canon will also cover the cost of shipping and handling in connection with this repair."

Follow this link to the Canon website with all the info you need to send it back for free:
Service Notice: CCD Image Sensor Advisory

You should get the camera back within 10 days. Mine only took 6 days! Good Luck!

Posted on Nov 12, 2008

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