Question about SanDisk SDMX1 MP3 Player

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Locked Out of MP3 Player

Help!!! I am locked out of my MP3 Player and I can't get the player to work. Each time I try and turn it on, I get the message "KEY HOLD!" and it immediately shuts off. I've tried repeatedly to slide the HOLD button toward the PLAY/STOP button as recommended in the manual, but to no avail. I can't get the player open. Is there something (anything) else "I" can do to get the player to work? Thx, Jack

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  • John McKnight
    John McKnight Sep 17, 2006

    TTM77,

    Ok, I've tried all of the suggestions you've made and .....nothing. I removed the cover (not suggested if it voids your warranty)and found that the buttons were operating fine. I connected it to my computer with the USB cable and it still doing the same thing - the hourglass appears and just stays there until I disconnect the cable. Any other ideas out there???

    Jack

  • John McKnight
    John McKnight Mar 02, 2008

    I got rid of the SanDisk player over a year ago and moved on to a bigger and better player. I have a Philips 2Gb player that has pics and music. It is a much better player and has a wonderful sound quality. Thanks for the reply, but I since moved on.



    SuperGreenBayFan

  • Anonymous Mar 31, 2008

    I have a sundial logo showing on the MP-3 player and can not get it to do anything.

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Posted on Feb 29, 2008

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Most things with "Hold" button don't turn off the device. So I surspect there might be a deeper problem. You could try to check the battery see if it's still good. As last resourt, you could try to open it up and see if some how buttons are permanently pressed. You could even try to power it on without the switches. Most of this MP3 players (the small 1 that uses only 1 battery) are pretty much self contain so there shouldn't be anything wrong.

Posted on Sep 16, 2006

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