Help!!! I am locked out of my MP3 Player and I can't get the player to work. Each time I try and turn it on, I get the message "KEY HOLD!" and it immediately shuts off. I've tried repeatedly to slide the HOLD button toward the PLAY/STOP button as recommended in the manual, but to no avail. I can't get the player open. Is there something (anything) else "I" can do to get the player to work?
Most things with "Hold" button don't turn off the device. So I surspect there might be a deeper problem.
You could try to check the battery see if it's still good.
As last resourt, you could try to open it up and see if some how buttons are permanently pressed. You could even try to power it on without the switches.
Most of this MP3 players (the small 1 that uses only 1 battery) are pretty much self contain so there shouldn't be anything wrong.
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Allow unit to run dead.recharge battery.turn on and push reset(small paper clip in reset hole).turn off and back on .should now work.if not format and download new soft ware at http://support.creative.com/kb/ShowArticle.aspx?sid=8451.RICHARDM69
Push down the key lock switch, I think on your model it is on the side of the unit.
If it does not work, try performing the reset procedure below, From ThaMp3Doctor I quote "Opal has a reset hole on the back of the unit in which atoothpick (non metallic) can be inserted to reboot the player. If thisdoes not work, I suggest that you reformat the player by using theWindows format command on the unit. To reformat the memory: Right click on the device within the Explorer or My Computer window Select the format command (full format) to reformat the internal memory of the device. "
If it still does not work, then the lock switch is probably faulty or stuck inside, in this case you need to take apart the unit, to fix it.
Try playing with the lock switch, or resetting the unit, that should unlocck your MP3.
On the top of the player there is a slider. When it is showing orange next to it your player is "Locked" so accidental button pushing wont mess up your tunes. Slide it over so it shows only white instead of orange and your player should be just fine.
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard
Look at the top of it, there is a switch saying 'hold' switch it in the opposite direction. The button is used so it does not turn on automaticly. When you have switched it, turn it on. It will work!