Question about Dell 5100cn Laser Printer
I have thus far replaced the imaging drum and transfer roller in my Dell 5100CN (which has just went out of warranty). I have also replaced the Magenta toner. I am still getting Magenta color on all prints which have any color text. Basically the pages come our pink. I have tried cleaning the magenta developer through the maintenance menu with little success.
I have contacted Dell and they tell me the problem is probably not the fuser, but the internal developer. They then go on to say it will be cheaper to replace the printer than to replace the developer.
I hate to throw away a printer that is less than 3 years old. Any suggestions?
The answer you got from Dell was partially correct.
It is the Magenta Developer that is causing your problem, however, you can replace this part for less then the printer if you do the work yourself.
I have successfully instructed other on replacing the developer units, although you will have to procure the part.
This is one of the 4 color assemblies you see when you remove the imaging drum.
The part number for the Magenta Developer is M6090
The first thing to do is price the part. I usually suggest doing a google search for the part number. you will find many resellers that way.
you might also try a search on Ebay for the part number as well.
If you decide to purchase the part, if you somewhat mechanically inclined, you should be able to replace the part without a problem.
I can give you detailed instructions on how to change the developer if you decide to go that route.
Posted on Nov 04, 2008
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