Question about HP OfficeJet 7410 All-In-One InkJet Printer
Upon observation it appears that the tray mechanism doesn't lift the paper up to the rollers for proper feeding. I can hear a different sound when it malfunctions and then I get a "Paper Jan in Tray 2" code. The single sheet feed seems to still work.
Look inside, I found a loose spring and replaced it and got one more day of service. Now it is misbehaving again and the spring is still in place. - Co-incidently I noticed my magenta toner is leaking. Don't know if I have 2 problems or 1.
This might work for you - it worked for me. HP paper was feeding crooked. Checked the "Paper Type/Quality" in the printing options window - mine was set to Photo Paper. When I changed it to Plain Paper, the paper fed evenly. Hope this works for you.
Posted on Mar 11, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
Tips for a great answer:
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If the Paper Feed Roller is dirty or paper powder is attached to it, paper may not be fed properly.
In this case, clean the Paper Feed Roller. Cleaning will wear out the Paper Feed Roller, so perform this only when necessary.
You need to prepare: three sheets of A4 or Letter-sized plain paper
1.Make sure that the power is turned on, and remove any paper from the Rear Tray.
2.Open the Paper Output Tray gently, and open the Output Tray Extension.
3.Clean the Paper Feed Roller without paper.
(1) Press the (Maintenance) button repeatedly until b appears.
(2) Press the Black or Color button.
The Paper Feed Roller will rotate as it is cleaned.
4.Clean the Paper Feed Roller with paper.
(1) Make sure that the Paper Feed Roller has stopped rotating, and load three sheets of A4 or Letter-sized plain paper in the Rear Tray.
(2) Make sure that b appears on the LED, then press the Black or Color button.
The machine starts cleaning. The cleaning will be completed after the paper is ejected.
This should fix the issue
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