Question about Canon PIXMA IP5200 InkJet Photo Printer
I have just taken delivery of an iP5200 printer, and try as I may I just can't get the computer to find the printer. The OS is Windows 2000 Professional and I have been using a new 'Belkin' Hi-speed USB 2.0 cable. I have tried different USB ports in the computer, rebooted, rerun the provided software and followed the trouble shooting suggestions in the software package but all to no avail. Is it possible that the port in the printer is up the spout? Anyone else had a similar problem?
If you are using XP it maybe that your computer has updated to XP service pack 3.
This is what happened to me. My canon printer was working fine then suddenly it was not recognized anywhere.
Solution: Uninstall all the printer drivers, uninstall service pack 3.
Then reinstall the printer and turn off automatic updates!
This is how to uninstall service pack 3 from the microsoft site:
Method 1: Use the "Add or Remove Programs" item in Control Panel
Posted on Feb 24, 2010
Yes have the same kind all the time. Try to let the software that came with your printer install your device. Make sure it is hooked up and turned on. Uninstall it first rebooting your computer and then go thru the process with the software from start to finish. Install it all. Then use the software the run the printer. See if this helps. If it doesn't unplug the USB cable for a bit and then with everything on computer and printer plug the USB cable back in and wait for a bit and watch to see if your computer recognizes the printer.
Posted on Aug 07, 2007
Wrong, dugiehowsa. i have exactly the same problem and have not found a fix. the USB port is fine, have connected five other things to it. The usb cable is fine, have connected other things through it. The printer does not 'ding' when plugged into the PC, does not show in Device Manager, even when manually adding the printer. All this happened one day out of nowhere. No new software, no viruses, nothing at all. Halfway through printing a page, it spat the page out, made the disconnecting noise, and nothing will make it work. To add insult to injury, we thought that the 5 month old printer was just dead (IP5200). The printer was replaced by Canon with a new one, IP5300, and NOTHING will make it work. I've even reinstalled Windows overnight, with a full format, and it will simply not work. If anyone has an answer, please let me know.
Posted on Jan 12, 2007
Red light is flasing and printer will print only with manual feed
Posted on Jan 11, 2007
There are 3 possible things wrong. You will have to try to test them all. 1) The USB port could be bad. Try plugging another USB device into it and see if the computer recognizes it. Try a USB mouse, portable music player, or any other type of USB device. If it does, then the port is good, and move onto #2. If not, then try another port. If all USB ports are bad, then you will need to have that fixed. 2) The USB cable may be bad. Try swapping out the USB cable. Try using a different USB cable. Also try using the original USB cable with another USB device on another computer. 3) The printer may be bad. Contact vendor support, or just return is to where you purchased it. Another place to see if the device is even being recognized is the Deviec Manager in windows. This can be viewed by Right clicking on My Computer and selecting "Manage". In the Computer Management window that opens, select Device Manager. If you see any question marks there, then your computer may "see" the printer, but the drivers are not installed properly. If you do not see any question marks or the printer, then there is a problem with the printer.
Posted on Sep 15, 2006
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Posted on Jan 02, 2017
SOURCE: USB connection problem
Finally, after many hours, I have got it to work. I had to do two things.
1. Download the correct drivers from the Canon website (although the box my printer came in says Vista compatible, apparently the drivers for Vista are NOT on the CD inside the box. Stupid or what? Furthermore, there is a whole section of the Canon website dedicated to Vista drivers. But don't bother looking there, because Canon have decided to hide these drivers in another dark corner of their website). If you already downloaded drivers from the CD, first you need to uninstall them: go to Control Panel -> Programs and Features, then right-click on all of the Canon items and click Uninstall. Now you need to download the Vista drivers from the Canon website: go to www.canon.co.uk -> Download Software -> Multifunctionals -> PIXMA MP210; choose the Operating System (Windows Vista) and Language (English), then download the appropriate drivers MP Drivers (1.00) (either Vista 32-bit or 64-bit).
2. I also had to get a new USD cable. The girls on the Canon helpdesk said this and I really did not beleive them, but it worked. The cheap one I bought on ebay did not work. I had to use the one from my old printer.
Hope that this is helpful for somebody.
Posted on Feb 06, 2008
Thank you for your promptitude.
Today I solved my problem. Was a cable connection problem. Cable incompatibilit or all 3 cables used before are damaged. Tuday I buy an other new cable and SUCCESS!!!: my computer see de printer ("new hardware found" when attach usb cable) , create virtual usb port, install the drivers (I have the drivers downloaded from the Canon web site) and printer is working fine.
Anyway, thank yow again for your support!
Posted on Jul 10, 2009
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