Question about Epson Perfection 1670 Flatbed Scanner

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Blank Image on Scan

Loaded fresh driver onto my Microsoft XP system and anything I scan comes out blank. I've tried different settings (full auto, professional with different scan "densities") all to no avail. Anyone experience this and have a solution?? Thank you.

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  • ejefferson21 Oct 31, 2008

    Thanks for the suggestion but that didn't help the situation. I guess I have a dead scanner. It's weird because I can see the light scanning through the image so I don't know what could be bad....

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After so many year with the same problem, I have tried almost everything, and finally found this may related with static electricity in the scanner. My solution now is that whenever I meet this problem, I make a towel wet and squeeze out the dripping water, and then cover the scanner for sometime, maybe one hour or more. After that, the scanner can work mostly. I'm not an expert on circuit, hope someone else can find out the component responsible for this, and finally solve this problem.

Posted on Apr 03, 2011

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I just had this problem too I followed everybody's advice.
It worked... but I think the real culprit had to do with a short in the wiring between the top and bottom parts of the scanner.
I switched the usb and that didnt work and it was worse...the software didnt recognize the scanner at all after that so I pressed the usb cable in snugly...which I already had done before...this time I pressed the other cables, one inside the lid, and one inside the bottom scanner(so it forced their connection even more????who knows why this might work) between the lid and scanner and tried to preview with the epson software and IT WORKED!!!!
My guess is there is some kind of weird short occuring in the connection wiring...that must occur eventually after opening and closing the scanner so many times...

problem recap: So the software was seeing the scanner when this problem started...but not creating a picture.
I downloaded the latest driver didnt make a difference...
I restarted scanner & computer.& reconnect USB.blah blah - all those newbie IT tech tricks...didnt work..
I replaced the USB cable with another cable...didnt have any effect...
it wasnt until I started pressing the wirings that connect the two parts of the scanner together did the thing start to act normal.
that was it...the last solution based on HAIL MARY THEORY WORKED... ....I love computers...
finally I tried the old usb cable...and that works now...so now I know it wasnt the USB cable!!!



Posted on May 14, 2009

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I had this problem with a scanner and I replace the usb wire from the printer to the computer and it fixed it. Let me know if it works

Posted on Oct 31, 2008

  • Kenneth Crowther
    Kenneth Crowther Oct 31, 2008

    you can also check in control panel and make sure that you don't have any other scanner software set as default. Also check the web site for drivers and updates.

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Can not scan pictures- says operation could not be completed (error0x00000015) the device is not ready


Issue

Your product released before Windows XP, Windows Vista, or Windows 7, and HP has not released drivers that support scanning for your product.
You have not installed the available HP software that includes scanning.
You are troubleshooting a scanning problem and need a quick workaround until you resolve your issue.

Windows XP
Follow these steps for the Windows XP operating system.
Scanning with Paint
To scan a document using Paint in Windows XP, follow these steps:
NOTE: Before you begin, make sure that the product is connected to your computer.

Click Start , point to All Programs , point to Accessories , and then click Paint .
Click File , and then click From Scanner or Camera .
Make any desired setting changes.
Click Scan .

Video of scanning with Paint
The following video demonstrates how to scan with Paint.
If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube .
hide
Features available with WIA drivers
The following scan options and file types are available when you scan with WIA drivers:
Scan Options
Color picture
Grayscale picture
Black and white picture
Black and white text
Custom Settings

Contrast or Brightness adjustment
Resolution (75 - 4800 dpi, within the limits of the scanner model)
Picture type (Color, Grayscale, Black and White)

Supported file types
.bmp - Bitmap Image File
.jpg - JPG Image File
.tif - Tagged Image File
.png - Portable Network Graphics File
.pcx - Paintbrush Bitmap Image File
hide
Experiencing Scanning Errors?
If you experience an error during scanning, try these general scan troubleshooting steps (c02114802) (in English).
Workaround
Perform the following steps if you are unable to scan directly from HP Solution Center in Windows XP.

Click Start , and then click My Computer .
Double-click Local Disc (C:) .
Double-click Program Files .
Double-click HP .
Double-click Digital Imaging .
Double-click Bin .
Locate and double-click one of the following files. You will only have one to choose from.
Hpiscnapp.exe
Hpqscnvw.exe
This will launch the HP Scan application.
Select New Scan , and then change any desired settings to the scan.
Click Accept to save the scan to the desired location.
Follow these steps if you need to save the scan as another file type, such as a .PDF:
Right-click the recently saved file to open it in another application, such as Microsoft Word.
Save the new scan as the desired file type.

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Sometimes your computer might get to the point that you won't be able to do anything on it because it's infected with viruses and trojans. This is one of the worst infections you can get and you need to follow these steps in order to get rid of the infected files.<br /><br />1. Download Hiren's Boot CD from a different computer if your doesn't work http://www.hirensbootcd.org/download/Hirens.BootCD.12.0.zip <br /><br />2. Burn it on a CD and then put the CD into the computer full with viruses<br /><br />3. Boot from CD when prompted and from the CD menu select Mini XP which will load a mini copy of Windows XP onto your machine<br /><br />4. After Windows has loaded, go to Hiren's Boot CD menu and from menu select Malwarebytes' Anti-Malware<br /><br />5. Once Malwarebytes' Anti-Malware is loaded, run a clean on your computer. This will temporary and hopefully forever will remove some of the trojans and the rogue antivirus<br /><br />6. When the scan is finished click to remove the infected files and restart your computer. Don't forget to take out the CD<br /><br />7. From the other computer download a FREE antivirus Microsoft Security Essentials from this link http://www.microsoft.com/security_essentials/<br /><br />8. Install it on the infected machine. Upon restart you will be able to do this, although the computer may be still infected. After installation of Microsoft Security Essentials, run a full computer scan to clean any infected files that weren't already removed<br />

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