Question about Epson Perfection 1670 Flatbed Scanner

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Blank Image on Scan

Loaded fresh driver onto my Microsoft XP system and anything I scan comes out blank. I've tried different settings (full auto, professional with different scan "densities") all to no avail. Anyone experience this and have a solution?? Thank you.

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  • ejefferson21 Oct 31, 2008

    Thanks for the suggestion but that didn't help the situation. I guess I have a dead scanner. It's weird because I can see the light scanning through the image so I don't know what could be bad....

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After so many year with the same problem, I have tried almost everything, and finally found this may related with static electricity in the scanner. My solution now is that whenever I meet this problem, I make a towel wet and squeeze out the dripping water, and then cover the scanner for sometime, maybe one hour or more. After that, the scanner can work mostly. I'm not an expert on circuit, hope someone else can find out the component responsible for this, and finally solve this problem.

Posted on Apr 03, 2011

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I just had this problem too I followed everybody's advice.
It worked... but I think the real culprit had to do with a short in the wiring between the top and bottom parts of the scanner.
I switched the usb and that didnt work and it was worse...the software didnt recognize the scanner at all after that so I pressed the usb cable in snugly...which I already had done before...this time I pressed the other cables, one inside the lid, and one inside the bottom scanner(so it forced their connection even more????who knows why this might work) between the lid and scanner and tried to preview with the epson software and IT WORKED!!!!
My guess is there is some kind of weird short occuring in the connection wiring...that must occur eventually after opening and closing the scanner so many times...

problem recap: So the software was seeing the scanner when this problem started...but not creating a picture.
I downloaded the latest driver didnt make a difference...
I restarted scanner & computer.& reconnect USB.blah blah - all those newbie IT tech tricks...didnt work..
I replaced the USB cable with another cable...didnt have any effect...
it wasnt until I started pressing the wirings that connect the two parts of the scanner together did the thing start to act normal.
that was it...the last solution based on HAIL MARY THEORY WORKED... ....I love computers...
finally I tried the old usb cable...and that works now...so now I know it wasnt the USB cable!!!



Posted on May 14, 2009

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I had this problem with a scanner and I replace the usb wire from the printer to the computer and it fixed it. Let me know if it works

Posted on Oct 31, 2008

  • Kenneth Crowther
    Kenneth Crowther Oct 31, 2008

    you can also check in control panel and make sure that you don't have any other scanner software set as default. Also check the web site for drivers and updates.

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