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You need to find proof of ownership and take it to a phone store that sells the brand of phone. Then they will unlock the phone for you. The ways and means to unlock phones is a closley guarded secret and is never given out. The store will not unlock the phone until you prove it is yours due to theft problems with cell phones.
If you can enter *2767*3855# without the simcard then that's the way to unlock and reset it but it will delete all information stored on the phone. Unfortunately, if you won't be able to enter the strings of command completely, then there's no other way to unlock it but to send the phone for repair to Samsung service center.