Question about Casio Exilim EX-Z57 Digital Camera

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Friend dropped my camera!!!!

He dropped it and the lens came off. He tried to put it back and now it is stuck. I believe the lens is fine, but can't get it out. anyone have a suggestion about how to go about getting it out? I took it to one of my friends that works for Ritz camera and he said that they don't work with Casio's and that i'd have to send it away to them and possibly have to get a new lens that will cost like $130 - I want to try to salvage it before doing this.

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Re: friend dropped my camera!!!!

Give them a call at 800-706-2534 and then keep choosing option 1. They will ususally give you an estimate of what it would cost to fix it before actually doing any work.

Posted on Jul 10, 2007

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My friend had dropped my camera while handing it to me. The lense is stuck out and it wiggles. When I turn it on the camera comes on for half a second and shuts off.

Hi. The lens has been knocked off track and probably damaged since it was dropped.

If the lens is stuck at an angle it could possibly be repaired by snapping it back into place. Otherwise you will for surely need to have a new lens installed.
You can purchase a Lens for around $15 - $29 on Ebay. Sometimes they
offer free installation.

Nov 06, 2011 | Kodak EasyShare C180 Digital Camera

1 Answer

I have a Canon IXUS970IS and the lens is stuck 3/4 out. I do not know how it happened as I loaned the camera out and it came back like this. I am told it just happened. There is no evidence that the...

I will say with 95% certainty the camera was dropped while the lens was extended. It does not take much of an impact to make the Canon lenses lock up, a very small drop, or even banging the lens into a door or something while it is extended will do this. It happened to my Canon, and two other friends' Canon cameras as well! Googling the issue also shows how common this is. I had my camera hanging around my neck and merely bumped my extended lens while opening a door. The gears inside are SO fine, and it skips just one tooth and it will fail. It sucks.
Sending the camera in to Canon for repair seems to be the only option, since you already tried gently push/pull/twist of the lens while it tries to retract. That worked for one friend, I sent mine into Canon for $50 repair.

Sep 08, 2011 | Canon PowerShot SD890 IS / IXUS 970 IS...

1 Answer

Dropped my camera and now the lens won't retract back in. When I press on the screen says lens error M425-12 (7f80). Can this be fixed and should I take it to a camera repair shop? Thanks

It could be one of two things, you bend the lens when dropped or the pins in the lens has become loose and are stuck.
You can try:
Taking the battery out for about 5 minutes and putting it back in to reset the camera. Also you can try hold the power button down and the ok or select button to to reset it. Also can hold the power and the menu button to try and force the lens out to dislodge the pins. If not,

The funny the is that I would have you drop it again on a carpet but on the opposite side to see if you can dislodge the pins from being stuck, try and have it land flat on its back from a decent height.
If the lens in bent you will have to bring it to a repair shop to have it fixed but it usually costs as much as a new camera.

Sep 06, 2011 | HP Photosmart M425 Digital Camera

1 Answer



Canon E18 error shows when the lens gets stuck while trying to extend.
  • This error indicate that focusing ring got stuck or jammed due sand, dust, may be due to external shock caused by dropping the device. try compressed air. With a fine tip blow off gun around lens barrel. It should remove all dust and sand. Turn the camera on this will solve the problem.
  • You can gently bump the camera to try to free the focusing ring.
  • You can try to turn camera ON at the table (facing it to the ceiling), don't put camera down face to the floor when opening.
If motor is running but lens won't retract sometimes lens would slip off with the gear or break off a tooth in the gear when it gets dropped. Try to gently move the lens barrel around with the finger and see if it is moving, but if tooth or gear is broken lens will move once or twice then it will stuck again.

Else your camera need to be disassembled to get at the focusing ring at Service Center.

Thanks and have a nice day

Jul 04, 2011 | Canon PowerShot A470 Digital Camera

1 Answer

Zoom lens is stuck out position...won't retract. Power on button produces yellow flashing light on back of camera, then off again automatically after a few seconds. Any hope of getting lens operable...

Lens errors are quite common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended or the camera has been powered on, but the lens had been blocked preventing its extension.

You can try the following:
1. Try compressed air. With a fine tip blow off gun and dry compressed air (20 lbs) set the tip between the lens turret and the camera body and turn on the air while moving the tip around the lens. It should remove all dust and sand. Turn the camera on and it should function fine.
2. Place the camera on it's back and look at the lens from its side. It may look slightly crooked. If this is the case, power up your camera and apply pressure gently to the side of the lens to center it. It should then extend fully.
3. [Try at your own risk] Try forcing the camera lens. Turn off the camera. Place it on the back with the lens facing up and take a look at the spacing between the lens and the lens housing. If you notice that the gap is not even all the way around the lens, the problem should be easy to fix. This type of a problem usually occurs if the camera was dropped while the lens was extended. Simply - VERY GENTLY - press down the lens on the side where the gap is the biggest. You should hear a click as it pops back into place. If the lens is stuck at an angle, put the edge of the lens not the flat front, on the edge of a table and press the lens back towards the center. It will either click back in place and work or it will break off one of the three pins that ride in the grooves of the lens barrel. Try powering the camera back on.

Alternatively, take a look here for some more tips!

Feb 06, 2011 | Olympus FE-340 Digital Camera

1 Answer

I fumbled my DMC-TZ5 while trying to put the strap

Hi there please follow the steps and let me know the result.
1. Ensure batteries are fully charged & clean the battery connector point in side the battery compartment.
2. Look carefully between the lens and the camera body for any sand, dirt or any damaged etc.
3. Try turning the camera with the lens facing down and shake to dislodge anything stuck
4. Try removing batteries and memory card, wait 5 minutes and refit the battery only.
5. Now turn on camera( with out card ) and see ,if working then fix the memory card & again turn on the camera. If working then fine . Otherwise format the memory card and fix back in camera again & try. Make sure before format the memory card take a back up all photos in your computer then format. If no luck then reset or restore the camera setting by pressing Menu key for 2 sec .. in not done the press both Menu & self time key for 2 - 4 sec.
i hope it will gives you success.

Jan 31, 2011 | Panasonic DMC-TZ5 Digital Camera

4 Answers

Dropped Sony Cyber-Shot DSC-W55

use the rechargeable battery and charge it for 8hrs.turn of the LCD,put the mode in auto.I do no exactly about the lens problem, you try this press the lens lightly and then twist it lightly with your fingers.

Dec 31, 2007 | Sony Cyber-shot DSC-W55 Digital Camera

6 Answers

Sony Cybershot Camera DSC-S650 won't stay on.

that happen to my camera, exactly same thing. and i figured out when i dropped it the zoom out zoom in lens was bent and stuck part way in camera. My brother was playing around and moved lens and it started to work again. If lens looks a little crooked try moving it or putting it straight. Hope it helps

Nov 08, 2007 | Sony Cyber-shot DSC-S600 Digital Camera

16 Answers

Samsung camera power-on problem and beeping

same problem! camera HAD been dropped....carefully pull up with a gentle twist on the 'tilted ' side.
thanks for the tip! camera works fine!!

Oct 05, 2007 | Samsung Digimax S630 Digital Camera

7 Answers

Casio lens stuck

I noticed that the lens was sticking out on center. After pushing it a little, it clicked and then everything worked fine again. I hope that's what happens for your camera, too.

Jun 03, 2007 | Casio EXILIM ZOOM EX-Z850 Digital Camera

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