Question about SanDisk Sansa E280 MP3 Player

1 Answer

Sansa e280 fatal failure - black screen, unrecognized by comp, won't restart..

Hi.
The problem seems to be software, because it hasn't suffered any physical damage. Everything worked well for about a year, then I tried managing files using Winamp, and when I disconnected from the computer, The black screen appeared. Since then I can not operate, or connect to the computer to try and fix the problem.

Please Help!!

Posted by on

  • eladmor1 Nov 01, 2008

    First of all, thanks for the help..



    I managed to connect to computer - but it doesn't recognize the e280.

    can you please tell me what to do?

    where can I download the needed firmware? ( or the device operating system)

  • melaniekry Nov 06, 2008

    My sansa MP3 PLayer doesn't switch on anymore. It used to work perfectly fine, when I tried to switch it on again it doesn't react at all. Can't connect it to the computer either. Please help!

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1 Answer

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  • Master
  • 758 Answers

1. turn sansa clip on
2. slide to "hold"
3. press and hold center button do NOT let go...
4. plug in the connector cable
5. wait until computer recognises Sansa device
6. let go of center button
7. drag n drop files and you are all set

if that doesnt work you will need to go to the sandisk website to update the firmware on your device..
let me know if you anymore questions..
Please rate accordingly
Thank you
Computerrep

Posted on Oct 31, 2008

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Posted on Jan 02, 2017

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for the format, http://www.sandisk.com/Retail/DriverDownloads.aspx
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These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Oct 03, 2007 | SanDisk Sansa E280 MP3 Player

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