Question about Creative Labs Zen Digital Media Player

4 Answers

My Creative Zen won't turn on OR off!

The screen is on, but black, and the ltitle blue light behind the on switch is lighted, but I can't seem to turn the player off or get it started. My computer also does not recognize it. This is a VERY new problem, no previous problems. How do I fix this? Will it run out of battery because it can't charge?

Posted by on

  • 6 more comments 
  • rspears1276 Nov 03, 2008

    i have the same problem

  • Anonymous Dec 25, 2008

    i had this problem but i tried the whole pin thing that worked

  • Anonymous Feb 04, 2009

    mine won't turn on at all last time i plug it in to my computer and a blue light just came up until 1 second it was gone but it was like 1 year that i tried to turn it on

  • Anonymous Apr 08, 2009


    I had the same problem but pin worked :)

  • Anonymous Apr 12, 2009

    I have the same problem

  • Anonymous May 09, 2009

    Same :(

  • robtking May 14, 2009

    Thanks Guys, the pin in the reset hole worked fine. Back working again.



    Thanks again for your help!



    R.

  • Anonymous May 20, 2009

    it wont turn on!!! The blue light wont turn on either. then little needle trik wont work. and i am confused!!!

×

4 Answers

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 10 Answers

I had the same problem today too. I just stuc a needle in the little 'Reset' hole at the bottom and it was all good.

~loli~

Posted on Apr 12, 2009

Put a pin into the hole in the top and trhen the blue light will go off and you can switch it on again

Posted on Oct 31, 2008

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 3 Answers

Can someone help me plz? i havent used my zen 4gb in a long time so i charged it. then an options menu comes up saying if i want to erase firmware reboot etc. i erased everything on my zen and pressed reboot. my zen froze on creative logo and wouldnt turn off. so i pressed reset button and now i cant even turn it on and tried charging it for 3 days. now i know the recovery tool after i pressed reset but is there a way i can survive my zen? plz help me? it would be fantastic!!!! i love my zen

Posted on Jul 18, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Sometimes people turn off their screens by accident. this can be done in several laptop models by pressing "fn" button and something else. check your comp manual for fn+something combinations and try the one which turns the screen off. good luck opiebreath

Posted on Dec 15, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Creative Zen M:vision - can't turn on/off, permanent blue light


Well, i didn't charge mine over night, was listening to it in the evening while doing some chores and all of a sudden it stopped playing, Blank screen and permanent Blue light. I tried to turn if off but it didn't respond so i left it. In the morning, it went off itself (guess the battery was low). So i connected to the computer and inserted the ZEN CD. As i was exploring the CD looking for a solution, then all of a sudden the screen came up with a note "Rebuilding..." after 5 secs it came on. With all my files intact! I hope this wud be helpful, You could give it a shot, after all there's nothing to loose!

Jan 15, 2010 | Creative Labs Zen Digital Media Player

1 Answer

My mp3 player went blank but its still on


Creative knowledge base gives this answer for blank screen on a Zen MX:
White screens or blank screens could be easily resolved with a firmware reload. The following steps will take you through the troubleshooting steps.
  1. Reset your player and verify if the screen is able to display its contents
  2. Make sure that the player has fully charged battery
  3. Finally, perform the recovery tool if the screen still does not display any contents properly through the following site:

    http://www.creative.com/products/mp3/MP3PlayerRecoveryTool/welcome.asp?

Sep 20, 2009 | Creative Technology Zen MX Black (8 GB)...

1 Answer

Creative zen won't turn on


had same prob to the T...found this post and it fixed it...it's the computer not the zen...once I did the two steps my zen started charging and turned on...go figure...the flashing blue light doesn't mean it is charging.
posted on Feb 25, 2009 abeales
If you have windows set to do automatic updates, you most likely had a windows update installed that caused this conflict with Win Media Player 11. No fix has been posted by Microsoft yet, so the only workaround is to Uninstall/Rollback Windows Media Player 11. Goto <Control Panel<Add/Remove Programs and remove Windows Media Player 11. Follow prompts, restart computer when prompted to. Also uninstall Windows Media Player 11 Runtime application following same procedure above.
This will roll your Windows Media Player back to version 10 or 9, whichever you had installed prior to version 11. You will need to re-configure Windows Media Player again.

Your Zen should now be recognized by WMP and Creative software. You probably need to upgrade your firmware at this point, follow the instructions on upgrading your firmware, and you should be good to go.

This is a windows problem, not a creative problem. Dont blame Creative for the screwed up hotfixes that Microsoft puts out on a regular basi

May 28, 2009 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

My zen freezes regularly and needs rebooting


It's from the firmware, I've had the same problem and I've gotten the white screen of death. Any suggestions? The power light turns blue but the screen is either black or white, it won't turn off unless I click the reset and then won't turn on until 10+ tries of doing the hold down power button, click reset while plugged in PC thing.

Apr 05, 2009 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Blue light is on but zen wont turn on or off


on the top right of ur zen get something sharp and poke the reset button see if that works

Feb 06, 2009 | Creative Labs Zen Digital Media Player

1 Answer

Creative Zen Microphoto


remove battery and fixit again and start again.

Aug 16, 2008 | Creative Labs Zen Digital Media Player

3 Answers

ZEN V PLUS - BLANK SCREEN - BLUE LIGHTS ON WONT SWITCH OFF


plug into computer

press reset butten

make use of the warenty that came with it

May 18, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Black Screen, Not turning on but charges?


If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Q. How to reset Zen v +
http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

Feb 06, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

My creative zen v has totally blacked out


Zen V is dead
"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Dec 17, 2007 | Creative Labs ZEN Vision:M Digital Media...

Not finding what you are looking for?
Creative Labs Zen Digital Media Player Logo

Related Topics:

1,948 people viewed this question

Ask a Question

Usually answered in minutes!

Top Creative Labs MP3 & Digital Media Players Experts

Jazz Boyce
Jazz Boyce

Level 1 Expert

728 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Sanath Kumar V

Level 3 Expert

684 Answers

Are you a Creative Labs MP3 and Digital Media Player Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...