Question about Creative Labs Zen Digital Media Player
The screen is on, but black, and the ltitle blue light behind the on switch is lighted, but I can't seem to turn the player off or get it started. My computer also does not recognize it. This is a VERY new problem, no previous problems. How do I fix this? Will it run out of battery because it can't charge?
I had the same problem today too. I just stuc a needle in the little 'Reset' hole at the bottom and it was all good.
Posted on Apr 12, 2009
Put a pin into the hole in the top and trhen the blue light will go off and you can switch it on again
Posted on Oct 31, 2008
Can someone help me plz? i havent used my zen 4gb in a long time so i charged it. then an options menu comes up saying if i want to erase firmware reboot etc. i erased everything on my zen and pressed reboot. my zen froze on creative logo and wouldnt turn off. so i pressed reset button and now i cant even turn it on and tried charging it for 3 days. now i know the recovery tool after i pressed reset but is there a way i can survive my zen? plz help me? it would be fantastic!!!! i love my zen
Posted on Jul 18, 2009
Sometimes people turn off their screens by accident. this can be done in several laptop models by pressing "fn" button and something else. check your comp manual for fn+something combinations and try the one which turns the screen off. good luck opiebreath
Posted on Dec 15, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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