Question about Neff Microwave Ovens
Conventional oven works OK but microwave control panel is dead
It sounds like a stuck relay or other controller problem.
I don't have the service data on this one, but there should be a schematic or tech sheet / mini-manual either on the back side, behind the controls, or somewhere else inside.
If you or someone you know can locate them and scan and e-mail or copy & fax them to me, I can probably give you further guidance.
Please feel free to contact me directly.
We're happy to help you and we'd appreciate your thoughtful rating of our answer.
William E. Miller, AS-EET
Posted on Jul 23, 2008
It sounds like a shorted high voltage capacitor, a fairly cheap fix. But if it's good, I would suspect the high voltage transformer.
Here are some links you or a friend can use for test help, but read the safety warnings first:
There should be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.
You can usually find helpful exploded view diagrams and order parts by entering your full model number here.
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
Posted on Sep 06, 2008
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