Question about HP PhotoSmart C4180 All-in-One Color InkJet Photo Printer

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Ink problem Ive inserted both tri colour and black cartridges and done the alignment test and it was successful the only problem is it still shows the ink icons on the little screen on the printer with a question mark on the colour cartridge icon and ive done all sorts of test and it wont go away and ive tried printing off things through word doc and pdf files and it still wont work? Please help its urgent :( Thanks

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  • kristinaLaz Oct 31, 2008

    Thank you for your help that was very useful because i looked at the orginal ink cartridge and it has hp on it and i guess the only thing i shud do is just refil the orginal cartridge :) thank you once again

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You need to go to HP.com and download updates. Sometimes the all-in-ones will need them after adding new ink. Also stay away from generics inks they will cause problems. Hope this helps.

Posted on Oct 31, 2008

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