Ink problem Ive inserted both tri colour and black cartridges and done the alignment test and it was successful the only problem is it still shows the ink icons on the little screen on the printer with a question mark on the colour cartridge icon and ive done all sorts of test and it wont go away and ive tried printing off things through word doc and pdf files and it still wont work? Please help its urgent :( Thanks

Have you tried setting the color to black cartridge only. You may be printing the black with a combination of colored inks. I occasionally have a similar problem. Sometimes I can get the black to work by taking a paper towel dampened with distilled water and holding it against the cartridge print head until I see black ink coming out. Replace the cartridge and try printing again. If this doesn't work try a new cartridge and run through your Printer Settings, making sure they are all set properly.

alignment error usually means that one cartridge is not printing, or paper tray is empty.
try removing both cartridges then stamp each printhead on some folded tissue paper. You should get one solid strip of black ink with the black cart and 3 colour strips with the colour cart.
If you don't...there is your problem.

good luck

LC1000
www.inkbank.com.au

In my case this happened with black cartridge out of ink, colour cartridge low; replaced black: had permanent alignment problem, though test print looked OK; wouldn't print black. Replaced colour cartridge, then it all worked OK, straightaway!

Try to re-seat the ink cartridge.

1. Press your printer's button to position the ink heads for replacement
2. Then gently pull out the problematic ink cartridge.
3. Turn the printer OFF to reset the printer's memory.
4. After about 3 minutes, turn ON your printer and it should now ask for the missing ink cartridge.
   
5. Now gently put on the problematic ink cartridge in place.
6. Let the printer re-charge the inks and clean the ink heads afterward through the printer's maintenance program installed in your computer. (Go to "Printer's and Faxes, right click on your installed printer, then click "Printer's Preferences. Go to the "maintenance tab" and click on something like Print Head Cleaning.)

Just give it a try.

make sure the bottom of the print cartridge is clean. If not tak etape and then tape it off if theres too much ink leakin on the cartridge.

Hello,

Do you still need help with this problem?

Regards,
Worldvet

if the test pages come out OK then the problem can not be the printer !!!!!!!
it must be from the application

replace the colour cartridge aLSO AS IT NEEDS some specific colour to start this allignment and to complete but the colour is not getting printed so this error.
remove the cartridges from the printer.unplug the printer for some time.then again ON it and insert the cartridges and try .
sometimes it helps.

I tried all the above and it is stll not reading the ink levels.

well, what i did, and it seemed to work, in the short run anyway. i took and threw my hp in the back of a waste management truck,  then i called amazon.com and i ordered a new epson printer,