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Ha ha what a strange thing is happening between both of you.Do you really love her and at the same time she too truely loves you ?If yes just contact with her by SMS other wise meet her face to face.Thanks.Good luck
Have your earpiece retested on another device if you have. If issue occurs on another phone w/ the same earpiece, then you're gonna need to buy another earpiece and if the problem only occurs w/ your device then I suggest you do a master reset.
The volume can only be accessed when you are in a call. Once you hear the call connecting or the other party has picked up, you will be able to change the volume. The volume control is the middle navigation key, use the left and right to control the volume.