Question about Sony Cyber-shot DSC-W70 Digital Camera

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Lens stuck help anyone

My camera is just new and i have been keeping it inside its cover most of the time, i never dropped it. Now suddenly when i open it the lens makes a sound and doesn't extend and when i try the zoom it says turn the power of the camera off. Can i fix this problem myself or do i have to send it to repair?

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Gently press on lense and do on off. It worked for me. Thanks Pandurang

Posted on Feb 09, 2007

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I had droped myne and i had to open it it is a bit tricky but possible and i am 14 yrs old so open it and see anything is wrong or stuck in the lense also when you power it up does it make a clicking noise

Posted on Feb 07, 2007


You probably need new/different/stronger batteries. This camera will reject many new out of box batteries by doing what you descibe. Shell out for the expensive super batteries--they last so much longer they are actually worth it.

Posted on Feb 04, 2007

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If you feel that the camera is making effort to extend the lense out and the lense is still jammed, get the help of a repairer.

Posted on Sep 15, 2006

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1 Answer

Camera lens cover won't open when you turn the camera on. Says "power off then on" but still stuck

This kind of problem occurs if camera dropped on floor that broke lens mechanism OR lens mechanism got dust particles that make it stuck.
Usually lens mechanism needs to be replaced to solve the issue, however, user level try to solve the problem is to tap camera on your palm a few time gently that may release stuck lens mechanism and it start working again, if that does not help then lens assembly will be replaced.

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Remove the batteries and insert new batteries . Sometimes this may work but in your case the lens is stuck inside, or it will have been damaged . Nothing can be done other than taking to service center to get it repaired .

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The lens unit will have to be replaced. This is a factory level service. It will most likely be more feasible to replace the camera!

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Something covering lens from inside?

You could also have a battery problem. If the battery is weak, it may not extend the lens. But other things could appear to work. It takes a lot of power to extend the lens. Your docking station recharges the batteries on that camera. There has been one report (on this forum) of a Kodak camera having batteries that would not charge due to a bent/missing pin in the connector that mates with the docking station. ......... Some people have reported that a small slap on the side of a camera can jar loose a stuck lens. But don't get slap happy and damage the camera. ......... Some people have reported that they could grasp the lens and pull gently when powering-on a camera to help it extend. Again, don't over-do it. .......... Disassembling a camera would be a last resort and likely to cause more damage.

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