Question about Dell DJ MP3 Player

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Dell Won't Connet

My Dell Digital Jukebox refuses to connect to my computer. I plugged it in the first time and it said docked. I unplugged it to see if it would then connect to my main computer and it did not. I returned to plug it in to my laptop then it wouldn't connect to that either. I tried reinstalling the drivers on both the laptop and the main computer but to no avail. On my leptop the DJ gets recognized. After a few minutes sometimes a bubble will pop up that says "Found New Software: Dell DJ" but I open up my computer and try to get on it and it says that the player is not connected. How can i get the bloody thing to work?

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  • rschwartz21 Dec 27, 2008

    Rhapsody does not support Dell Pocket DJ. What music services can be used with it?

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Download the new Rhapsody player I just attached it to the player and it worked great takes a little to to transfer but it is good. I have the Gen.1 player.

Posted on Nov 08, 2008

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How can i update dell dock?


A docking station is an extension or addition of ports for a laptop computer. Once the portable computer is docked, you can access the docking station's ports, such as PS/2 or USB 2.0 ports, through your computer. Some docking stations have monitors that you can connect your computer to, placing your video on an external screen so you can turn off your computer's monitor and conserve some of your computer's energy. All Dell docking stations will have the same general troubleshooting steps.

Plug your laptop's power adapter into the docking station and dock your laptop onto/into the docking station. If there is no power going to your laptop from the docking station but it works when the power adapter is plugged into the wall, the docking station is bad and needs to be replaced. Plug your power adapter into the docking station and dock your laptop onto/into the docking station. If power goes on but your computer doesn't recognizes accessories such as a USB mouse--plugged into the docking station, try a different port on the station. If it works in a different port, the previous USB port is burned out. Plug your power adapter into the docking station and dock your laptop onto/into the docking station. If power is going through the docking station but no accessories are being recognized, you might have a corrupted docking profile. Undock the computer and dock it again once it has fully started up to reset the docking profile. Plug your power adapter into the docking station and dock your laptop onto/into the docking station. If you have an external monitor and it is not working, completely close the lid on the laptop so the image will move to the external monitor. Plug your power adapter into the docking station and dock your laptop onto/into the docking station. If power is going through the docking station but no accessories are being recognized and resetting the docking profile fails, update all drivers through Dell's support website and then re-dock the computer. Some of the software that runs the hardware may have become corrupted. Hope this helps

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1 Answer

Philips device won't recognize when docked.


Remove cable from the docking station and plug it directly in to the LFH9600
dictaphone if the system communicated it is possible that the docking station is bad.

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Whenever i plug my charger in, a message is displayed saying the power type cannot be determined and the computer will not charge.


I had the exact same problem (Vostro 1500), the short story is the computer is dead and I'm looking at replacing the motherboard. Here's the long story: Whenever I got the error message, I'd fiddle with the connection at the back of the computer, and "reset" the power adapter (see below for my reset procedure). That worked for a while until last week--the computer refused to recognize the power adapter, and my little trick wouldn't work. I have no means for charging the battery, so now the whole system is dead in the water. I've determined the problem is not the adapter itself, as it works fine in another similar unit I own. It's definitely the computer's power port or some internal component related to it. Lo and behold, a bit of searching on the internet has revealed that this is a common flaw with Dell Inspiron 1500 series, and Vostro is a close relative of the Inspiron. I'm going out on a limb and assuming it's the "Inspiron Affliction." Anyway, every solution I've found recommends replacing the motherboard, because the power port is integrated with said board. $225-$300 is the going price. I'd just use a dock, but Vostro doesn't accomodate a dock, so that option is out :-/

Dell Power Adapter Reset: If your power adapter has an indicator light, does it refuse to glow when plugged in? To "reset" it, unplug the adapter from the wall and computer, then unplug the cord where it connects to the transformer brick. Plug it back into the brick, then plug it into the wall but not the computer. If the indicator light doesn't glow, then something is wrong with the adapter. But if the light glows, then your adapter is good. The next step is to plug it into the computer, if the indicator light stays on, you should be OK for now (although it will probably fail permanently sometime soon). On the other hand, if the indicator light flashes briefly and goes out, the problem is in the computer -- back up your files while you still have battery power! Either way, if your computer is still in warranty, I recommend extending it another two or three years, if that's an option.

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1 Answer

Dell jukebox not working, want to transfer music


Mine has also ceased to charge. For awhile it would charge if I manipulated the charging plug in the socket but now doesn't respond to anything. It does make a nice paper weight now. I suspect mine has a bad connection in the charging circuit somewhere, perhaps just the socket has gone bad. Who knows? --- GB

Aug 22, 2009 | Dell DJ MP3 Player

1 Answer

Every time i turn it on it says usb safe mode


RCA audio/video jukebox is refuse to turn of and on,it always wrte USB safe mode, later it will write don't remove the cable it's transfering data.or unpluge and reset. what will i do to off it.

Jun 20, 2009 | Thomson Lyra PDP2860 Digital Media Player

1 Answer

Cannot get my computer to recognize my Dell Jukebox


Assuming that you don't have windows vista, you can load the Dell DJ Explorer program that came with your DJ. It comes up as a regular looking window that should "see" your DJ when you plug it in. If it doesn't, where it says "not connected", right click and then click refresh. Sometimes it works better to plug in the DJ first, then load dj explorer. When it sees it, "not connected" should change to the name of your DJ. Double click that and it should then 'read' your dj, showing all the files on it. Then its just a tedious amount of copy and paste to another folder on your computer (like your My Music folder), and your music is restored to your computer. Take care, as DJ Explorer can also delete files from your DJ if you tell it to.
If you no longer have the DJ drivers and DJ Explorer and Musicmatch loaded on your computer, you can still download that stuff from the Dell site.
If you Do have Vista, try to find a friend with XP. Load the DJ explorer software on their computer, and pull your music off the dj to your friend's computer, then use a USB drive or something to move it to yours. Or better yet, upgrade your computer from VIsta to Xp (yes, I said upgrade - Vista is ****)

Jan 28, 2009 | Dell DJ MP3 Player

2 Answers

Wurlitzer One-More-Time CD Jukebox can you get an adaptor to plug your I Pod into your jukebox?


Yes, you can buy an iPod docking bay and background music adaptor and play your iPod throught the jukebox. If a CD is played it over rides the iPod music until it has finished playing. It is called and iPod docking bay kit.


Dave F.

Jan 20, 2009 | Wurlitzer Jukebox One More Time (ELVISCD)...

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Creative Zen is not recognized by my computer.


creative labs Nomad Jukebox zen mp3
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1 Answer

Dell DJ (Generation 2) not being recognized by computer


Found the answer on Dell Forums. A lot of Dell DJ folks have been having the same issues. The problem is with Windows Media Player (shock). The Windows driver dated 2006 is installing itself and taking over, not allowing Dell's 2005 driver to work. The bottom line is the DJ will dock but not be recognized by your computer, Windows Media Player, or Yahoo Music Jukebox.

To check to see if this is the issue dock your DJ then click on start, right click on my computer, and then hit properties. Click on hardware tab and go to device manager. Look for portable devices on the list. You will likely see your DJ with a yellow (!) next to it. Right click on the DJ and hit properties again, then look in the driver tab to see what driver is listed. If you see a driver with the date 2006 or newer, then Windows is screwing you up.

The only way I've found to fix this is to either uninstall Windows Media Player or go back to an old enough version that the 2006 driver is not in the system. The 2006 driver is from Microsoft and somehow it interfers with the proper driver, which is from Dell and should be dated either 2004 or 2005. Once Windows is uninstalled completely, or back to an old enough version that you are safe (I am not sure how far back you must go, I just uninstalled the darn thing completely), you need to uninstall the Dell driver then go to Dell's website and reinstall the latest. Also make sure you have the latest firmware.

It sounds like a lot of work but it honestly took me longer to type this note that to do it and I don't have a clue what I'm doing. It's better than throwing away your DJ. From the comments I saw on the Dell Forum, Dell is not aware of the issue and isn't much help. Many people spent hours on the phone with Dell support only to hit a dead end and get the recommendation to replace the device.

Hope this helps all. A huge thank you to the folks over all Dell Forum who figured out the solution despite Dell's technical assistance.

Apr 22, 2008 | Dell DJ MP3 Player

5 Answers

Dell DJ Gen 2 Won't connect


if your Dell DJ player is no longer recognized by the upgrade firmware even with the correct, original device driver installed, then you will need to install a windows 'MTP' driver by doing the following. Note that this applies to Windows XP only.

1. make sure you have the SP2 XP upgrade.

2. Install Windows Media Player 10 or roll it back to version 10 if you are using a later version. You can roll it back by going to 'Add or Remove programs' and uninstalling any WMP upgrade from the 'Change or Remove Programs' dialog window. Note: don't uninstall WMP enitrely from the 'Add/remove windows components' dialog.

3. Go get this file: fixup.zip Unzip it in a temporary directory and run the fixup.cmd by double-clicking in explorer or using the windows 'Run' command. Follow the instructions it prints in its DOS window about deleting the Dell device in the hardware manager.

4. plug your DJ player into the USB port. XP should now say 'Found MTP device' or something similar.

5. Get the Dell DJ 1.02 firmware from their support site appropriate for your player. Run the firmware upgrade. The software should detect your player this time.

A good reference for the Dell DJ stuff is here: gotzune.com

Note: I can't personally recommend the 'PlayForSure' firmware as I have not been successful upgrading to it. WMP 11 does not seem to work with the Dell DJ but WMP10 does and the device Sync function works just fine.

For almost ALL of the MP3 players out there that seem bricked due to a firmware upgrade failure or some other reason, they can be usually restored in a simlar way by installing a basic 'MTP' driver which allows windows to at least send a file to it, and by putting the player into a recovery mode as defined by the manufacturer.

Sep 24, 2007 | Dell DJ MP3 Player

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