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If the shading is in a certain color then that cartridge is probably bad. If you are using OEM HP cartridges, contact HP and get them to replace the color that is causing the problem. If they are refilled or 3rd party cartridges, contact the person you bought them from to get them to replace it.
magenta is just a fancy name for pink.... its usually a darker shade of pink not overly dark but not a bright pink that most associate with the color.
most hp printers use the ckmy color format as opposed to the rgb that most are used to. check your other ink levels to ensure that they are at least half full and when you print out a doc or pic requiring red, the other inks will assist in creating the proper shade
Most printers is run by 4 colors black and the colored is basically yellow red blue. (or may called it magenta cyan etc)
1. One of you colored ink runs out that why you cant make any colored.
2. Or one of the basic color might be clog up, dry or simply empty.
3. you need all the 3 colors to make all the colors available.
If the color cartridge doesn't print the color bars on the alignment page (either, redish pink, yellow or blue) then the alignment process will not finish. Same for the black. If the black cartridge is printing ok, then replace the color cartridge and try this again...
According to " HP Officejet R, PSC 500 and Color Copier - General Copying Issues and Solutions", under the problem heading "Black is not Black", notes that:
"The unit will perform mono (or black) copies using the color
cartridge to create a composite black in Normal
and Best modes. This is necessary to create the correct grayscale shades. NOTE: The HP PSC 500 all-in-one product cannot perform black copies. Scan the image in and print it out in greyscale.
The color cartridge may be out of one color of ink. Run a self-test page to
verify that all the colors are there. Replace the cartridge if they are not."
In other words, the device only uses the black ink cartridge when used as a computer printer. When used as a stand-alone copier, it uses the color ink cartridge, and all three ink colors must be present and working to give a black and white copy. Perhaps you can refill the color cartridge with black ink in all chambers?
Assuming you have successfully eliminated cartridge/print head problems, the only other thing to try is to delete the printer software and reinstall [Start/Printers and faxes -right click on the printer icon click delete- install new printer -Have the software disk and handy or select from list- select maker, select model,]
I suspect the problem is still print head/cartridge however