Question about HP Officejet Pro L7580 All-In-One InkJet Printer

2 Answers

The following printhead(s) has a problem Black/Yellow[K/Y].

New HP Officejet Pro has a problem with print heads.
Display error message of
"The following printhead(s) has a problem Black/Yellow[K/Y]."
No tweeking with the printheads works.

Posted by on

  • 3 more comments 
  • Anonymous Nov 13, 2008

    I replaced the black and yellow cartridges but I am still getting the same message. It says to refer to printer documentation, what is this? Help I need my printer to pay bills for my company.

  • decorator121 Jan 08, 2009

    tried it, it worked for a day and now I have this error message. I can't do anything but turn it on and off.

  • Anonymous Mar 12, 2014

    printhead problem officejet pro 7680

  • Anonymous Mar 13, 2014

    I got a paper jam. After I cleared it I get a problem with printhead black/yellow k/y etc message. How do I fix it?

  • Anonymous Mar 31, 2014

    Test Page only prints in Yellow. Align Printhead gives Failed Message, Clean printhead only prints in red and yellow.

×

2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 63 Answers

Simple solution is:

Replace the Black and Yellow Print Catridges. The print heads are mounted to the bottom of the catridges and these, depending on whther they're from HP or not. can have a hard time conducting electricity properly, and in turn.. spitting ink out properly.


Also happens often with aftermarket Catridges because HP puts chips on the catridge. be sure to put an HP catridge. Sometimes you get what you pay for :)

Posted on Oct 31, 2008

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that hasĀ over 10 points.

  • Contributor
  • 4 Answers

I read all the blogs and forums regarding this issue. There are lots of comments. The suggestions/solutions from HP technical support were especially lame. My Officejet Pro L7555 from Costco had run flawlessly for 4,000+ copies. I replaced various inkjet cartridges along the way but never had any trouble with the printheads. Then one day I got the "The following printheads has a problem...black/yellow. Took out the printhead and cleaned the contacts(several times) as recommended and then started to get the same message for both printheads...black/yellow & cyan/magenta. Tried all the power reset suggestions and was about to order new printheads when I tried a new twist on a combination I had seen in some previous blogs/forums. THE SOLUTION THAT WORKED FOR ME: With power ON, unplugged the power cord for about 15 mins, then plugged it back in while holding the"#" & "6" keys on the front panel of the printer. Came on and went through a long cycle(5 mins) that included printing a couple of pages I had never seen before. Think they were alignment pages. Everything seemed to work fine now. Not sure what the "#" & "6" sequence did but also had seen a reference to using "#" & "7" instead. I think it is a partial reset but whatever, it solved my problem and saved me $120+ I would have spent buying new print heads. Hope this will help someone else.

Posted on May 27, 2013

1 Suggested Answer

goodgold
  • 389 Answers

SOURCE: The following printhead(s) has a problem Black/Yellow[K/Y].

call please to yous service///

Posted on Mar 23, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I am getting message "the


More black/yellow print head failure we observed in this series, no remidy for this issue replace the print head..

Sep 23, 2011 | HP Officejet Pro L7680 All-In-One Printer

1 Answer

The following printhead has a problem black/yellow the printer will not print. These are new ink cartiladge


Hello and welcome to FixYa!
In the HP OfficeJet Pro L7780 the printheads are actually separate from the ink cartridges. In your case, it sounds like the black/yellow head has worn out and will need to be replaced. The good news is, this is a user replaceable part. The bad news is, the replacement heads are not cheap. Amazon has the HP 88 Black/Yellow printhead listed currently for about $61.
http://www.amazon.com/HP-Yellow-Officejet-Printhead-Packaging/dp/B000BO9L8M/ref=dp_cp_ob_e_title_0
YouTube has a nice video that explains how to install the printheads here:
http://www.youtube.com/watch?v=8Zl0LUxBSvg
I hope this helps!

Mar 02, 2011 | HP Officejet Pro L7780 All-In-One InkJet...

2 Answers

The following printhead has a problem black yellow k y


I have brand new print head and saids that there is a problem with the printer head and will not print nothing the black will not go to the print head need code to over ride and print something in black and white I've tried to shut it down and restarted for 30 sec. and for 15 min's did not work keeps coming up that there's a problem with the printer head model #C8187A-013 serial # MY76553H2 series Officejet Pro L7580 All-in-One email: robertcforce@gmail.com

Nov 02, 2010 | HP Officejet Pro L7580 All-In-One InkJet...

1 Answer

I have three HP L7780 printers that have bad print heads black/yellow. replaced but same problem. ?????


take out printheads. unplugg power cable from back press adn hold down 6 and # buttons on pritner at same time while holding them down plugg it back in. then insert printheads one by one. first insert black/yellow shutt the door adn check for message on pritner screen. if it says printhead missing cyan/megenta it means it detected black/yellow printhead. do same with cyan/megenta adn check for message on screen. if you see no error mesage and both printheads were detected fine let the printheads alligned completely. then if u see same issue it is the pritner whgich need to be replaced.

Dec 15, 2009 | HP Officejet Pro L7780 All-In-One InkJet...

1 Answer

I have the error: The following printhead has a


take it out. Shake real hard over a sink. Worked with mine after spending 30 minutes with support...

Dec 03, 2009 | HP Officejet Pro L7590 All-in-One InkJet...

1 Answer

Error message on the screen is following print heads have a problem Black/Yellow


follow the document
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01446637&tmp_task=solveCategory&lc=en&dlc=en&cc=us&product=2512009&lang=en

this is the best document that we can follow
other wise if your printer is in warranty call hp they will replace the printhead or the printer

Oct 20, 2009 | HP Officejet Pro L7680 All-In-One Printer

3 Answers

HP Officejet pro l7580 magenta won't print, new HP cartridge 8/11


You will have to reset the printer.If you want any further support, a technician from techbuddies can help you for free.For this log on to www.techbuddies.org

Jun 18, 2009 | HP Officejet Pro L7580 All-In-One InkJet...

2 Answers

My HP officejet Pro L7580 says the printhead has a problem


Re-insert the print cartridges. It is also possible that the heads are burnt. Get a new set of print heads (black/yellow) and install to the printer. If problem persists, clean the contacts on the printers. Use acetone + cotton swabs.

Mar 16, 2009 | HP Officejet Pro L7580 All-In-One InkJet...

Not finding what you are looking for?
HP Officejet Pro L7580 All-In-One InkJet Printer Logo

3,098 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Printers & Copiers Experts

kakima

Level 3 Expert

96683 Answers

k24674

Level 3 Expert

7987 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a HP Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...