Question about Canon Pixma MP500 All-In-One InkJet Printer

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Error message Every time I turn on the MP500 the screen displays the message "Error 5010". It is brand new and was working fine when I installed it yesterday.

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Re: Error message

Canon has a decent trouble shooting guide for this model: Click on the Step-by-Step Troubleshooting link under Tech Support Unfortunately for this error code, all it says is this: Turn the machine off, and remove the power plug from the outlet. About ten minutes later, plug it in again, and turn the machine on. If the problem is not resolved, the machine may require servicing. Please contact your local Service Center.

Posted on Sep 14, 2006

Re: Error message

Mine did the same thing constantly. Had to get a replacement. Service could never fix it.

Posted on Oct 02, 2007

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Multifuncional mp140, result error 4,2 and then error 5010 solution?

canon mp140 i get a error code 5010 any suggestions on how to fix this?

Apr 25, 2011 | Canon Pixma MP500 All-In-One InkJet...

2 Answers

How to repait Error 5010?

This may work:
  1. Unplug the printer from the A/C outlet
  2. Wait for a few minutes
  3. Plug it back in
  4. It should work now

I hope this works, and I really appreciate your vote.

Mar 06, 2011 | Canon Pixma MP500 All-In-One InkJet...

1 Answer

Getting a error 5010 on my printer. It has been working fine until today.
Hi please find above a service manual, this will assist you to troubleshoot and repair your issue.
error 5010 The scanner has not retracted to the normal starting point. This often means a faulty sensor, or faulty main board. use the service manual to troubleshoot and repair.
This seems to be a fairly common problem.
Above is your support link, use this as well...

Dec 14, 2010 | Canon Pixma MP500 All-In-One InkJet...

1 Answer

Error code 5010

Canon only lists three 4-digit error codes for the MP500: 1700, 1851, and 1856. After much research and finding many other MP500 owners getting this same strange code, I have come to conclude that it's the code of DEATH. Sometimes you may get strange codes if using compatible ink cartridges. Unless you can get the printer to reset and clear, the only other thing to try is to go back to the Canon driver download page and reload the correct driver:

Apr 25, 2010 | Canon Pixma MP500 All-In-One InkJet...

1 Answer

Canon MP500 error message

If you're using Canon OEM (branded) cartridges you're going to need to ID the problem chip/cartridge so I'd try and get hold of some empty originals from somewhere (CartridgeWorld or similar perhaps?) and put those in as replacements for one cartridge at a time until you ID the problem cartridge/chip

If they're non-branded then chances are you do have more than one of the same chip but the solution is much the same...

If all else fails, take the printer to a friendly retailer who sell Canons and ask them to help you ID the problem cartridge.

Jan 19, 2009 | Canon Pixma MP500 All-In-One InkJet...

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Error messages: U150 + Ink tank errors have occured



Feb 21, 2008 | Canon Pixma MP500 All-In-One InkJet...

4 Answers

Error code 5010

In my case, I have that 5010 error as well and we called in the technician to solve our problem under the 2 year warranty that was given to us. Apparently, the motherboard has issues and had to be replaced.

Aug 18, 2007 | Canon Pixma MP500 All-In-One InkJet...

3 Answers

Canon Pixma MP500 UO71 error

I am also getting this error message. For a few days I could take out the offending cartridge and the printer would forget for one printing and then go back to telling me that two of the same cartridges were installed. HELP! I am about to chuck it out the window, though I believe CANON should send us all new ones.

Aug 15, 2007 | Canon Pixma MP500 All-In-One InkJet...

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