Question about Dell Inspiron 6000 Notebook

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Blue screen code

When i plug into usb ports , pinter ect. i get a blue screen with this code#
stop oxoooooofc (oxf794c8e8,oxo75c6963,0xf794c848,oxooooooo1) i am runing windows xp.

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  • willscott2 Oct 31, 2008

    yes.all the ports

  • willscott2 Oct 31, 2008

    under universal seral bus controller, which usb do i uninstall?

  • willscott2 Oct 31, 2008

    techniwiz working like new! thank you so much! your the man!

  • talentschild Nov 06, 2008

    I have the same exact problem with my laptop. Dell came out and replaced the mother board and ut still isnt working. What do I do now?

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  • 275 Answers

All the ports?

Posted on Oct 31, 2008

  • Ali Khambati
    Ali Khambati Oct 31, 2008

    okie try uninstalling the usb driver from the device manager and than restart the system and than chk it ... if it still doesnt work u have a faulty motherboard ... if usb ports on motherboard faulty ... add a usb card ... they come in the form of pci cards

  • Ali Khambati
    Ali Khambati Oct 31, 2008

    uninstall all of them ... if u have a usb mouse keyboard at one point the mouse or keyboard wont work if mouse doesnt work use keyboard but delete all of them and delete the usb root hubs and than restart the system and before doing that u have to disconnect all the usb device connected to the system accept the keyboard and mose

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Blue screen


Okay... we need some more information..
XP, Vista? What Printer? How old? Is software already installed for printer? USB printer?

The blue screen. Recreate the problem.. there should be something along the lines of a description across the top of the screen that says some technical information.

If you want.. just type the stop code.. for example Stop 0x000000.. (just an example) If you ANYthing that has a files name.. like blahblah.drv or blah blah.dll... type everything in on that line here.

The problem is most likely..
A bad driver in windows
A faulty printer
A faulty USB cable
A broken usb connector on your laptop that has a short.

but the most likely is a faulty driver.
Try downloading the latest driver from the manufacturer's website.
Dont' call support.. they'll drive you nuts.... Hp's site is pretty easy to navigate.
Dells site is not bad either..
lexmark, epson, canon... not bad.. but you need to be sure of where you're clicking.

Best wishes... waiting for your response. www.techvisitor.com
Donny D.

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2 Answers

Problems with usb device


Can you please provide me some information from that Blue screen

(That Blue screen is known as BSOD - Blue Screen Of Death - As on that screen you dont have any OK / Cancel Button and you dont have any other option other that Restarting your system manually when BSOD appears thats why it is known as Blue Screen of Death -
Anyways the important information from that error screen is located in the Second Paragraph + Last paragraph where some Hex codes are written
I want that information
Because most probably this is NOT a virus problem but it is a Hardware problem with your USB port)



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USB PORTS STOPPED WORKING


The Mp3 player may need a powered USB2 supply and not a peripheral powered supply. The only reason your other usb ports may not work is that the controllers need re-installing or they are not enabled; see this post:- http://www.fixya.com/support/t125452-another_device_installation_underway

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