Question about Apple iTunes

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My itunes screen has frozen!! HELP!!!

1 week ago, my itunes program was working just fine, now when I tried to get in it this morning IT FROZE!! What in the world can I do?! Quick responce requested. Thank you!!

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  • 3 more comments 
  • Anonymous Dec 25, 2008

    same problem

  • Anonymous Dec 28, 2008

    I can use my itunes music library just fine, but when I go to the music store, I can look around for about 1 minute, then it freezes.....EVERY TIME. I have encountered this the last 10 times I have gone to the music store.

    what can I do about this???

  • xandreonicx Jan 30, 2009

    I tried to get onto my itunes account today, but when i opened the application it wont let me to anything. it opened to the loading page for the store and stopped loading. it wont let me click anything on it!

  • Anonymous Mar 28, 2009

    My iTunes will not unfreeze!

  • nicfern Apr 13, 2009

    an itunes page has frozen on my screen. I can access my library & sync my ipod but I cannot access the itunes store or close this frozen page. Please help.



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The same thing happned with me and i clicked on Help and Support on my computer, typed "force quit" and many solutions came of them was "Exit a program that is not responding" and that's the one i clicked. It suggested i go to Task Manager, so i did, and then on Task Manager i clicked on the Applications tab, found iTunes, clicked it, and then clicked "end task" at the bottom right corner of the page. (you can also go directly to Task Manager)

Posted on Feb 01, 2010

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Hi everyone,

Please make sure you have the latest version of itunes installed. You may need to reinstall it. You can get it at

If you want to quickly quit the program when it has frozen. Click on the background, so that it says finder in the top left hand corner of the screen. Or any other program than itunes really.

Then click on the apple in the top left hand corner of the screen.

Select force quite from the list that drops down, and select itunes and then select force quit.

Then you can re-launch itunes. Although it may be a good idea to restart your computer and check you have the latest version installed.

Hope this worked for you,


Posted on Apr 14, 2009


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