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You might not believe and I don't think that this happens with all the same cameras, but I have the same camera and what I did was connect the cable to my printer (hp psc 1315 all-in-one). After I connected it, it was working fine, but I still thought that I wouldn't be able to take pictures...But I turned it on and it worked perfectly! It's amazing! I did this 3 weeks ago to see what happened and I fix my camera without even trying to do so! The only thing that bothers me is that it keeps saying that the batteries are low, although they are recharged...but you can take pictures and do what ever you want!
try these two things i cant promise they will work
first turn on take hold of the lense and gently pull and twist you may hear it click dont force it then trun off and on again. this should fix the access and lense problem
then also try
Press Menu button togle across from REC Mode to setup togle down thrice from camera to setup 1 togle across into sub menu togle down from four times to Initialize togle across again to the sub-menu togle up from cancel to OK press center button to accept the OK choice Screen changes and so press okay again It should restart the camera Opening on the 'Clock Set' screen togle down to cancel and use the camera and make sure that you have the camera to flash, if it works try again in the Auto function. If it is still not working do not worry follow the steps again two or three more times, As this is generally a software error message and not a hardware malfunction. If it is working then don't forget to set your Clock.
Have read of same problem from numerous users on the internet. One person said this may be caused by a twisted/jammed lens. Apparently the "telescoping" lens mechanism can sometimes jam due to a drop and/or from dirt that gets in the telescoping hardware. The solution that someone gave that I read about involved telling the user to try to gently twist and/or wiggle the extended lens parts counterclockwise to try to "unjam" them. Of course that would also require having fully charged batteries, etc, before you try that, since from my experience, low battery charge results sometimes in the lens not retracting (or extending) properly also. It's worth a try anyway, since apparently your camera isn't functioning properly anyway now with its lens extended. I have a problem w/my On/Off switch not working properly, and in checking w/the Canon USA website, they wanted a minimum of $87 to "start" to attempt to fix it (whatever the problem is), and required that I pay them that much "up-front", and that I agree to whatever it then would cost in toral. I backed out and went and bought some new cameras instead, since I felt that was way too much to invest in my A70, that's already 5 years old now. Good luck w/your extended lens problem.
Theres a very good chance you are going to have it repaired by a Camera Repair person. I would really need to know the brand and model.
If it is a canon then it will most def. need a new lens assembly. they have metal pins which guide the lens and when they are droped the pins break out of place.
If it is a Nikon or Sony or Casio alot of times I have been able to push the lens straight and it will re-align itself and work perfect again. But that said I wouldnt be too forceful unless the camera is not worth fixing. In that case you really arnt risking anything other than the possibility of fixing it.
worked on allot of fuji's. first detease, a gear is slipping in the lens retract assembly due to a crack or wear or jam
2nd guest .. zoom errors means its really stuck tight
the gears can be ordered and replaced and one more possibility is that the motor that drives the gear is bad Also if dropped or zoom lens jammed hard... lens assembly needs total realignment or replacing..