Question about E.Digital Sony DCR-TRV265E camcorder Pal

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Sony DCR-TRV265E blank screen.

My camera plays videos through the LCD screen but will not show any images or record any images through the LCD screen or eye piece?

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  • jentezeron Nov 07, 2008

    same problem. also cant get a free quote for repair as all anyone can do is charge you to send it away!!! will prob find it is just as cheap to get a new one rather than repair

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Brace yourself for bad news.

The same thing happened to me about a month ago. The chip (called a ccd, I think) in your camcorder that processes the images received through the lens is broken. These chips were used in a variety of cameras and camcorders by various manufacturers although Sony never issued a product recall when the problem came to light. What Sony did offer was a free repair to anyone suffering from this problem - valid until October 2007!

There is more information available on Sony's website and the various forums out there. There is also talk that knocking or tapping the case can provide a temporary solution. Whether you choose to risk it or not is up to you but as we generally use camcorders for one-off events such as weddings, birthdays etc, it's hardly a solution in my opinion. My advice is to download to your PC any unarchived material as soon as you can and save up for a modern DVD format recorder. They have dropped in price recently and would cost pretty much the same as having your Handycam repaired privately.

I am in the process of doing this myself but as playback is not effected by the broken chip I don't anticipate any problems with downloading to my PC. Unfortunately, Picture Package is not compatible with Windows Vista, although I haven't found a solution to that one yet!

Posted on Nov 30, 2008

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Hi,
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