Im having trouble scanning a document having it send to my desktop. I keep getting the error Network Error (CE-02). Do you have idea how what that error stands for?
We have a AR-M355N printer that prints fine but it's not scanning the documents. Error CE-02 keeps coming up. Need HELP!!!!!!!!!!!! PLEASE!!!!!!!!
There is a Windows Port that is being blocked. First make sure the IP it's scanning to and IP on the machine are the same. disable the firewall. I'm working on narrowing down the port now and will post as soon as I find it.
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go to run prompt on client end and typ \\ip add of main pc where ur printer actually connected nd then u will get shared printer on display, u will get shared icon of ur network printer right click there nd connect it .... if it doesnt show any problem to connect it will work nicely ...........
What error code are you getting? Try to scan again and let it fail. Press system monitor, scan, log. Look for jobs with Result of NG. Highlight one and press details. At the top, look for Result: NG (####). It will display an error number there. What is that error number?
751 cannot connect to server 7xx cannot connect ... 8xx could connect, but error... 801 bad user/pw or firewall 802 user/permissions 899 unknown if successful, may be normal
Check additional functions, system settings, network settings, email/ifax settings. Check SMTP server IP and authentication / encryption.
Ignore POP or recieve options as they are for IFAX.
when you open the tool did you use discover or select ip adress unless the tool selecs the scanner it wont work what program are you scanning with scan tool is only a driver you also have to select scan gear tool as your scanner in your program
Sorry that was actually me...after i posted...it asked me to register...so i did.
Okay, you need to download Canon Network scangear from the Canon website. then take your document...put it on the top feeder...turn you scanner online...open up microsoft word 2003..insert, picture....from scanner or camera select network scangear....custom insert....then scan. The machine needs to be hooked up to a network...but note...a simple cross over cable or usb between pc and the photocopier will not work.
How this works:
Restoring the PocketPrintServer to Factory Defaults
In most cases, the best way to restore the PocketPrintServer to
factory defaults is through "telnet". However, if you are unable to
connect to the device because of a configuration error, use the
following method which does not require a network connection.
To restore the PocketPrintServer to factory defaults, complete
the following steps:
1. Disconnect the PocketPrintServer from the network and
power cycle it. When it powers up, the LED will rapidly
blink orange for five seconds.
2. Power down the device during the rapid orange blink
period. Power up the device and power it down during
that orange blink period two more times.
3. Reconnect the network cable and power up the
PocketPrintServer. It will have restored itself to factory
defaults and will rapidly blink green as it searches for a
RARP or BOOTP server to find an IP address.
If an IP address has not been permanently assigned when the
PocketPrintServer is powered on or reset, it will look for a "ping"
packet on the network. If the PocketPrintServer receives a "ping"
packet within two minutes, it will accept the IP address in the
"ping" packet as its own address.
To use Gleaning, you must have super-user privileges on a UNIX
system. Gleaning also works under Windows 95 and Windows NT.
1. Add an entry in the ARP table that assigns an IP address to the
Ethernet address of the PocketPrintServer. To do this, use the
arp -s temp
arp -s 192.168.42.24 00:02:16:00:00:01 temp
2. Start a continuous "ping" to the PocketPrintServer.
Example: ping 192.168.42.24
On some systems, this may require an additional parameter.
Some implementations of "ping" only send out one "ping"
packet which could get lost in transit. Check your system
documentation for more information.
3. Connect power to the PocketPrintServer.
The PocketPrintServer will "glean" its IP address from the "ping"
packet. This IP address will remain in effect until the
PocketPrintServer is power cycled or reset. Therefore, a permanent
IP address should be assigned by running the ExtendView TCP/IP
utility or via "telnet".