Hi.. My new Imate K-Jam is great but I have one small issue/problem with it! I have noticed on a few occasions
every day that when the screen is off you cant turn the unit back on! The only way around is to press the restart
pin button. I dont think it should be like that. It seems
mainly to happen when connected to the PC or electric supply but not always.
Of course when the unit is stuck in this status nobody can
contact me on the phone.
Thanks - Robert
Hi...I had the same problem with mine. I sent it in for "repairs" and it came back doing the same thing. Eventually I went into the system and found that there is an option to switch the device off after 1 minute without it being used.
Go into settings, you will find it there.
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I get a similar problem on occasion, my IMATE JAM loses sound through the external speaker. I'm sure it's something inside but it's not worth sending out for a repair. I've found that simply inserting a set of headphones and then removing a set of headphones, resets the speaker. This leads me to believe that the problem (on my unit) is with the headphone jack, probably from a fall of some sort. The device, on occasion, simply acts as if a headphone is plugged in. Anyhow it's worked five times over the past year, each time the problem has occurred.