Question about Brother IntelliFAX 4100 Laser Fax

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BROTHER INTELLIFAX 4100

The machine keep on ringing, but doesn't pick up the fax.
No dial tone for out going fax also.

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  • Anonymous Mar 30, 2009

    Yes. What is the solution other than buy a new one? Is it less expensive to get it repaired?

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When we set the time on our fax it doesnt save the correct time, we set the time and it only stays for about a couple of days and it changes. Do you have any ideas for a solution.

Heather

Posted on Nov 04, 2008

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Problem: Busy/No Response on all outgoing faxes


Put the document you want to send into the transmit tray, pick up the handset, listen for a dial tone, and then dial the # on the keypad..
It should ring just like any other phone. When the machine on the other end picks up and you hear the tones, press the start button.
Anything other than fax tones on the other end, it is not your faxes fault.

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Is the fax sensing the paper you put in to send out? Check the little black levers that poke into the document area. They should move freely when you touch them gently with a finger, and return quickly when you take your finger off. If it can't sense the paper it won't try to send a fax. If, when the paper is inserted, the display changes from whatever it said to anything else, the paper is being sensed.
Let's try dialing manually. Just left of the 1 key is a button labeled "Hook." Pressing that will take the telephone line "off-hook," like picking up the receiver of a phone. You should hear a dial tone -- if not, try adjusting the speaker volume with the buttons just right of the numbers. Once you get a dial tone, dial a number, whether it's another fax, or your own cell phone. As far as the phone company is concerned, your fax is just a phone, calling another phone. If you can make a call, and the phone at the other end rings, we're closing in on the problem. If you can dial another fax machine manually, you can still turn this into a fax call, assuming there's paper ready to fax. After the distant fax answers, touch the Start button, and your fax should take over. If you can't dial manually, try unplugging your fax from the phone line, and replacing it with a regular phone. Can you make calls with it? If not, the fax is no longer a suspect - you have a phone line problem.
Are you at a business where you need to dial 9 to get an outside line? It's easy to forget that detail when you're using a fax, but it has to dial out just like any other phone on the system.
If you can't get a dial tone at all with the fax, but it works with the phone alone, the main board in the fax is probably bad. If you can dial manually, using the Hook switch, but the same number doesn't work when you dial xxx-xxxx-Start, that sounds like a main board problem, too.

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Brother IntelliFAX 4100


First plug in a normal tone tellefone into the wall jack that your fax is using.Make sure you get the fax signal from the faxnumbers you struggling with.If you can hear any line noises on the line it may be the problem why you cant get a fax trough.Make sure your fax is set on the correct county code-tone or pulse.

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Did you get DSL service? You don't need anything except an ANALOG phone line.

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Did you try unplugging the power cord?

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Sounds like the phone line may be dead, try to put another phone on that line and make sure the phone line is active.
Hope that helps...
Lbcoaster

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have you see the display if it was saying the word receiving...?

let me know..

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Press speaker can you hear dial tone?

 

Try ringing you mobile from fax does it ring?

 

After dialing correct number with (outside line prefix if required) press start

 

 

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