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Re: GE Profile Door Seal
There is a cam at the top of both doors the grab on to the fridge to hold the door s shut. There has been a problem with them breaking and not holding tight. Check the door and make sure the cam is gripping the cabinet correctly.
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Check the fridge for out of level. Magnets on the weather-stripping hold the door closed. If there is something stuck on the seal, or too much weight in the door in an un-level fridge it will not make good contact. Try cleaning the rubber, and removing everything from the door after leveling. A good seal will stay closed even if the fridge is off.
We have a GE Profile side-by-side refrigerator which we purchased in 2002, Model PSS25NGNACC. Today we had a repairman come to investigate why the Express Thaw 3lb. light was on and could not be shut off. If shut off, it came on again when the door was closed and reopened. The repairman called GE and learned that this light was an air filter change indicator which turns on at some interval (2 years, they said, although we don't remember ever seeing this before). The air filter involved is for the interior of the fridge and is not critical. GE said that newer master control boards have this function disabled, since people rarely changed the filter and GE no longer makes them. I have read our user manual cover to cover and find nothing on this filter. I guess we just have to pay the $70 dollars to have someone come and call GE to figure it out. But, enough of that. To reset the indicator, simultaneously press the following keys on the touchpad and hold for 5 seconds until it beeps:
I wil let you know of things you can do to solve this. This happens because the refrigerators of today are air tight, the fresh food door pushes the air into the cabinet as it closes and the air has no place to go but up the air vent into the freezer and "pops" open the freezer door. First thing is make sure the freezer door is capable of closing properly and is not rubbing or catching anywhere. I sometimes add a washer or 2 to the center hinge under the freezer door so it doesn't rub anything. Put a little Vaseline ( or food grade silicone lubricant ) on the hinge side of the seal. I then raise the front of the refrigerator so that the front of the refrigerator is a little higher than the back of the refrigerator. Never level a fridge with a level. Once you have the door closing properly and front slightly higher than the back...let the fresh food door close from 90 degrees on it's own and the freezer door may "pop" open a little but will close again on it's own...and stay closed once all is set up properly. We see this more often now and have no trouble with the door staying open again after setting up the refrigerator properly.
Your pushing air from the fridge part over to the freezer door when you clos it,the only thing i can suggest is make sure that the seal (which is magnetic) is clean and not falling apart,inspect it all around the door,and when closing the door i would close it gently.
Hope this helped.Let me know by rating me or for more help go to live chat.Thanks Len West
I have the exact same problem - very annoying. The only thing I found to work was to purchase one of those child safety locks. I bought the Kidco Appliance Fridge Lock S330 because it was the only one I could find that automatically relocks after you shut the door. Buy two (or more) at a time because the arm will eventually wear out and break (after several months depending on how often you use it). You can check out the product's details on eBay - that's where I purchased mine. Hope that helps.
Most refrigerators do not have anything to prevent the door from opening all the way. To minimize this , adjust the front leveling legs up enough so the door won't stay open by itself. The refrigerator doesn't have to be level, it just should not rock. Most are adjusted this way to let the door shut itself. This should help. If this doesn't work. make a strap with small chain or seat belt type material. Attach from the bottom of the door. Make it just long enough to not let the door open past 90 degrees.