Question about Creative Labs Zen Digital Media Player

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Creative Zen freezing

I just finished downloading some Cd's and when I tried to play one of them it froze. I t did allow me to go back to the menu before it froze I tried resetting it a couple of tomes I tried to download and up grade the software that froze. It is now saying shutting down and is stuck there. Its a week old. Help
Thanks, pat

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You have to get a factory restore from the creative labs website and download the right software because you may have add the wrong software if there is any more troble contact the creative labs help email or chat line or even a phone call.

Posted on Nov 06, 2008

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2 Answers

Hi, My Creative ZEN has frozen up. When you switch it on a 'rebuilding' screen is displayed and once that has run its course the last song that was playing is displayed as playing but does not play &...


First of all, I hope you mad a backup of it's content, becouse there is
no other way, it need to be fomated from it's service menu.

1. Make sure bthat your Zen is turned off and has a full battery.
2. Press and hold the Play/Pause button and Back/Options button simultaneously.
3.
The Recovery Mode screen appears when the player, and three menu items are shown: Clean Up, Format and Reboot.
4.
Format your ZEN and then do a clean up.
5. When done reboot.
6. Hook it up to your computer an reflash to the latest firmware, you can download the tool here to flash your firmware:
http://ccfiles.creative.com/ManualDn/Applications/PDE/10398/0x8CCCF7FC/CT-RT_PCAPP_2_00_05.exe

Jul 28, 2010 | Creative Labs Zen Touch MP3 Player

1 Answer

My creative zen 4gb will freeze when playing any media


It is possible a virus has infected your device. If there is no virus in it, then it require re-programming. Visit http://www.s1mp3.org and find the appropriate firmware and tool. Try to reprogram it.

Jul 06, 2009 | Creative Labs ZEN Vision:M Digital Media...

2 Answers

My Creative Zen has Frozen on a particular song.........


while it is off slide down the power thing while holding play and resseting it with a safety pin, paperclip, staple, etc., this should bring you to the zen format screen thing, select "clean up" this should fix the problem and still save all of your files, if this doesn't work try the other options from the zen format screen.

Mar 11, 2009 | Creative Labs Zen Digital Media Player

1 Answer

Creative Zen Freezes on Rebuilding


My Zen locked when I turned it on. It wouldn't play the track the screen was on so I pressed the reset button and turned it on again. It was then still locked on the same track so I tried turning it off which then froze as it was shutting down. After another reset it went through the rebuild screen then locked again. I then used the above fix (pin in reset, then hold play and power switch down). Taking me into the kind of bios screen I formatted the contents. Then added my library again. It's now working fine.
This is the second Zen I've had because the first one had the same problem so I took it back without trying to fix it. Both times the problem occured when I had my Zen plugged into my car stereo auxiliary jack whilst switching the ignition on in my car. I can't understand why this would cause the problem but I'll avoid doing that in future.

Dec 27, 2008 | Creative Labs Zen Digital Media Player

1 Answer

Creative Zen V


You Can Download Free MP3 From Youtube By This Site : video2mp3.net
If you didn't found Your Favorite Music In Youtube Try These Sites : Beemp3.com or 4shared.com

Nov 04, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Freezing up


You Can Download Free MP3 From Youtube By This Site : video2mp3.net
If you didn't found Your Favorite Music In Youtube Try These Sites : Beemp3.com or 4shared.com

Sep 07, 2008 | Creative Labs Zen Micro MP3 Player

4 Answers

My creative zen keeps freezing!


Hi -
I know this response is way late to help you, but I was having the same problem. I could turn the zen on fine, but as soon as I tried to play music it would freeze and I couldn't turn it off. Using the reset button didn't help any since it would still freeze if I tried to play anything.

But I found reformatting the entire zen totally fixed it.

-directions-
Connect your zen to your computer, go to windows explorer, click computer on the side bar, and your zen should be under "portable devices". Click on it. You should now be viewing the "storage media". Right click and select "Format...". This completely resets the zen, clearing any preferences or media you put on it and the freezing problem.

It was annoying putting all the pictures, videos, and itunes back onto my zen, but at least it works now. Since I've reformatted it, I have had no problems.

Hopefully this helps others who experience this problem.
--Lillian

Jul 01, 2008 | Creative Labs Zen Digital Media Player

2 Answers

Creative MP3 keeps freezing up


Replace hard drive
http://www.hardwarezone.com/articles/view.php?cid=9&id=1331

Feb 23, 2008 | Creative Labs Zen Micro MP3 Player

1 Answer

Froze in the middle of a song.


Thank you thank you thank you a billion times, you just saved my life (well, at least my zen's). Did as you said, my Zen Touch 20GB is rebuilding it's library right now. Oh, now it's done. Everything's still there, awesome. Thank you!

Mar 03, 2007 | Creative Labs Zen Touch MP3 Player

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