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My computer won't read disks

My computer seems to be fine, but it doesn't read any CD that I put into the CPU. At first I thought that may be the lens needed to be cleaned, but I worry that it could be much worse than that.

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  • Yeli Oct 31, 2008

    Oh, yeah I just remembered that a code pops up when I double click it; (cod 39). Its a Gateway GT5482E, with Window Home Vista.

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Try to uninstall the ide channels from the device manager and than restart the system

Posted on Oct 31, 2008

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My dvd drive doesn't work


If it happens for only one particular disk:
Bring that disk to a game store like Gamestop or Rock30 Games and have them professionally clean the disk for a couple bucks.

If it happens for all disks:
Clean the cd/dvd with a laser lens cleaning kit. If that doesn't fix it then the cd/dvd drive will need to be replaced.

Jul 31, 2012 | Acer Aspire 5738Z Drivers Recovery Restore...

1 Answer

Won't read d d keeps saying bad disk


Hello, welcome to Fixya!

Was this player playing previously? And how long have you been using this player? I suspect the lens of the player. Once the lens of the player becomes weak, it won't play discs any longer.

The first thing my mind goes to, is the lens. The lens id responsible for reading/loading data on discs. So if the lens is unable to read the disc, there is no way the player is going to play the disc.

To confirm if actually its a laser problem, insert an Audio CD into the player and see if will play. If it plays, then obviously, your laser (lens) is weak. But if it doesn't play Audio CD, then it might still be the laser (lens) or probably, a mechanism problem.

Get a lens cleaner, use it to clean the lens. If that doesn't solve the problem, get a screw driver, open the player's cover so that you can gain access to the lens, use a cotton board to clean the surface of the lens. This should clean dust or dirt that might be on the lens.

If non of the above solves the problem, then know that you need to replace the laser to a brand new one.

To replace the lens, remove the bad laser, use it as a sample to get exactly the same type and do the replacement. Note that replacing a laser (lens) needs a professional touch, so if you cannot replace the laser, get it to a repairman to fix it for you.

Once this us done, your player will play all DVD discs again.

Good luck.

Oct 05, 2011 | Curtis DVD1041 Player

2 Answers

PS3 won't accept certain disks. A few disks i have won't play in my ps3. it happens to both blu-ray movies and games, and it seems to only happen with blu ray disks. i'll put the disk in, and...


Hello
The noise is actually a product of dust from a blue ray disc.Over time these discs heat up and leave a residue on the blue ray lens.
Try using a lens cleaner to remove dirt and clean lens.
Also i read an article that using a wireless controler can also cause freezing of the blue ray.

Oct 01, 2011 | Sony Playstation 3 (PS3) Console

1 Answer

Power works; fan spins;light is on; promo screen works; disc won't read; disk won't spin


The most likely situation you have here is that the cd drive lens isn't reading, just because with a gamecube, it relies on that lens to detect if there is a disc inserted. Your best bet is to try and clean the lens with a que tip and some rubbing alcohol. Be gentle, only very gentle wipes back and forth in a circular motion, then dry it the same way. If that doesn't work, I can give you some tips on how to rip the thing apart and see if it is a connection inside somewhere

Sep 09, 2011 | Nintendo GameCube Console

1 Answer

My Toshiba Model L505-S5993 laptop won't read


Hello there,

The problem is that the Drives lens is already bad and cannot read any disc, no matter the type of disc you put into it, it wont read it still. The solution is to replace the drive. Replacing it is the best way to solve the problem. If not trying to replace the lens is going to be futile as the lens for the driver is not available and when you install a new disc drive, it will have to install the drivers software.

If you replace the lens, the laptop wont be able to install the drivers of the lens as it reads it alongside the driver itself and if they are not compatible, it wont install the drivers software. So my best advice is for you to replace the CD drive.

My laptop is a typical example because my disc drive is also bad. And i had to replace the drive and not the lens.

Hope this was helpful to you.
Goodluck
Elect_Comp

Aug 09, 2011 | Toshiba Satellite L500 Series Notebook

1 Answer

Have disk in drive E but computer says "Please


try to put some cd lens cleaner if you have a previous cd cleaners you can use it

Aug 03, 2011 | Acer (KV.16X04.007) DVD Drive

2 Answers

Why my dvd /cd not work properly , in hardware it show the it is woorking properly , but if i put any cd and insert it then after its not read the data in cd


Does the led on the dvd/cd drive flash after you've put in a disk? Go into "My Computer" and check that the drive is indicated there. If it isn't, then you would need to check the drive connector inside the computer to make sure it is connected properly and that it is not loose. If the drive is indicated in my computer, try another disk, perhaps a music cd, and see if the drive reads the disk. If it does, that tells you that you may have some defective disks. If the drive is detected in my computer, and no disks are read by the drive, then I would assume the drive is defective and replace it. Good luck!

Jan 24, 2011 | Computers & Internet

1 Answer

Cd x-9 teac will load cd spin but not play lcd reading says 'no cd'


If this problem occurs only at this cd/dvd it's a disk problem. If it occurs on various disks try using a cd/dvd cleaner set, a wet one is better. Follow the instructions on the set. The main idea is to put one drip of the included liquid at the set (usually isopropyl alcohol) at a specific place (like small brush) on the disk surface and play this disk. This way the "brush" will clean up the laser lens and after that the cd/dvd player will be able to read the disks. BE CAREFULL not to put too much liquid on the "brush". In case you can, use a Q-tip with isopropyl alcohol to clean up the cd lens manually. In case this doesn’t solve your problem, the cd player needs laser lens replacement by a technician.

In case of a problem or clarification, don't hesitate to post me a reply.
If you are satisfied, rate my solution with the "thumbs" or add a testimonial.

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Stelios
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May 14, 2010 | Audio Players & Recorders

1 Answer

Cdrom not reading all disk


Not to worry i was also facing problems like this ...just clean the lens with a len cleaner....and see it will start reading after that

Jun 03, 2008 | Dell (5X840) CD-RW/DVD-ROM (Combo) Burner

3 Answers

My e drive wont start up any product


When you are refering to the E drive, do you mean your dvd/cd drive?. If so 2 things to try, first a lens cleaning cd rom, secondly if still no nada, go to my computer, right click, down to properties>Hardware>Device manager. Click the '+' sign on DVD/CDROM Drives and highlight your drive and right click then Delete. Re-boot you PC and let windows find your drive again automatically, then try playing something again. If still nothing it's time to replace the drive, they are very cheap nowadays.

Dec 08, 2006 | E-Machines T2792 PC Desktop

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