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I cannot fix my paper jam. It says to open the back cover and remove it.

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I WOULD SAY WE NEED MORE INFO, LIKE MAKE AND MODEL, BUT IF IT TELLS YOU TO OPEN THE BACK COVER I WOULD ASSUME THAT THERE HAS TO BE A COVER OF SOME SORT. LOOK FOR SOME SORT OF LATCHES OR FINGER HOLES OR ANY EVIDENCE OF AN AREA THAT CAN BE REMOVED. THERE SHOULD BE SOMETHING THERE. IF NOT, GO ONLINE TO THE PRINTER BRAND AND CHECK WITH THEIR CUSTOMER SERVICE FOR AN ANSWER.

Posted on Oct 31, 2008

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Posted on Jan 02, 2017

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My Dell MFP 1815dn has a paper Jam 2. I removed the toner cartridge and pulled the paper out, before I realized that I needed to open the back. I believe I thought I got the paper out, but the printer is...


After a paper jam occurs in the rear cover of a Dell Laser Multi-Function Printer 1815N, the printer will not resume when the jammed paper is removed. This is the normal behavior of the printer as there is no sensor on the rear cover of this printer.

To open the back cover and remove any stuck paper, perform the following steps:
  1. Open and close the front cover.
    The jammed paper may automatically exit the printer. If the paper does not exit, go to the next step.
  2. Gently pull the paper out of the output tray.
  3. If you cannot see the paper in the output tray or the paper does not move when pulled, open the rear cover.
  4. Skip to step 9. If you do not see the paper, go to the next step.If you see the jammed paper, push the two blue pressure levers up and remove the paper.
  5. Release the blue strap, the rear cover stopper, and fully open the rear cover.
  6. Unfold the duplex guide fully.
  7. While pushing the fuser lever to the right, open the fuser door. NOTICE: Make sure to unfold the duplex guide before opening the fuser door, or the fuser door may be damaged.
  8. Pull the jammed paper out.
  9. Return the levers, fuser door, rear cover stopper, and duplex guide to their original position.
  10. Close the rear cover.
  11. Open and close the front cover.
    Printing automatically resumes.

Jun 24, 2011 | Dell 1815dn All-In-One Laser Printer

1 Answer

I cant fix the paper jam problem. every time i take the paper jam out it jams again


I have had paper jams in five different places on this machine. It has jammed at the pickup point from the tray, in which case you have to remove the paper tray and pull the jammed paper out. It has jammed at the manual paper feed tray, in which case you just have to pull the jammed paper out of the feed rollers. It has jammed at the toner/drum, in which case you have to open the front cover and pull the toner cartridge out to remove the jam. It has jammed in the back of the machine where the paper feeds through to the output tray, in which case you have to open the small back panel and remove the paper. And it has jammed in the output rollers, in which case you have to reach inside the output tray and remove the paper. Then once the jam is cleared there are times when the machine has to be unplugged for up to 8 hours to reset before it will function properly.

Aug 16, 2010 | Brother MFC 8840D All-In-One Laser Printer

1 Answer

I have a paper jam and it says to open the front cover, put the front cover just shows the ink cartridges and there is no visible paper jam. how do i find the jam and remove it? It's a canon image...


Hi,
The paper jam could be in three places.
First:

Open the cover of fixing section, its above bypass, and check for jamed paper

Second:

Open the transfer cover, these cover has handle and it goes by pulling toward you, and check for jamed paper.

Third:

In hight of first paper cassette, on left sideway of copier, beaneath the bypass are small door, open it and check for paper jams. Be sure that you closed them properly because if they arent closed the check printer cover message will arrise.

Hope that helped

Jul 07, 2010 | Canon ImageRunner 1600 Copier

1 Answer

Paper jam - where do I get instructions on how to fix?


To remove the paperjam in machine you need to:

Open the front cover remove the drum and toner and look in the machine. Open the back cover and look for a Jam as well. Remove the paper tray there could be a piece of paper stuck there.

Wherever you find the Jam remove it slowly so it doesnt rip.

Jun 24, 2010 | Brother HL 2140 Laser Printer

2 Answers

Stylus CX9400 Photo Printer: paper jammed inside printer...


If paper is jammed, a Paper jam message will appear on the control panel display.

Follow these steps to clear the jam:

  1. Gently pull any jammed paper out of the output tray or sheet feeder.

  2. If the paper is stuck inside, turn off the Epson Stylus CX.

  3. Open the scanner, remove the jammed paper and torn pieces, close the scanner, and turn the Epson Stylus CX back on.

    alert_note.gif Note: Be sure to check the far left of the carriage area when checking for jammed paper. Paper that is jammed there may be hidden from view.
If paper jams inside the Automatic Document Feeder, clear the jam as follows:

  1. Open the Automatic Document Feeder cover and remove any jammed paper.

    pm_paperload_215_er.gif

  2. If necessary, lift the document cover and remove any paper that has jammed inside.

    pm_paperload_216_er.gif

  3. Press OK to clear any messages on the display screen.

May 18, 2010 | Epson Stylus CX9400 Photo Printer

2 Answers

Paper jam and still won't print


Hi

Thanks for using FixYa. Before you can clear the error message, you must locate where in the unit the paper is jammed.

Unplug the machine for safety. Now follow these instructions based on where the paper jam is located.

1. Pull the paper tray out of the machine.
2. Pull out the jammed paper.
3. Reset the machine by opening the Upper Jam Clear Cover and then closing it.

If you cannot remove the jammed paper from the front of the machine, or the error message still appears on the LCD after you have removed the jammed paper, please go to the next step.

4. Remove the Lower Jam Clear Cover from the back of the machine. Pull the jammed paper out of the machine.

5. Put the Lower Jam Clear Cover back on. Make sure the cover is set properly.

6. Open the Upper Jam Clear Cover. Make sure that there is no jammed paper left in the corners of the machine.
Note: If the paper is jammed under the print head, unplug the machine from the power source, then move the print head to take out the paper. 7. Close the Upper Jam Clear Cover.

8. Close the output paper tray cover and slide it forward, then push the paper tray firmly back into the machine. While holding the paper tray in place, pull out the paper support until it clicks and unfold the paper support flap.

Please do rate the solution and revert for further assistance.

Thanks
Rylee

Aug 15, 2009 | Brother Office Equipment & Supplies

1 Answer

Got a paer jam and don't know how to open cover,


Turn of the printer, and do not close any of the tray or doors before all of the jams are cleared.
1). remove the paper from paper tray, removed the tray and remove the jams.
2).open the front cover and removed the toner cartidge assembly, remove any jams in this area, and behid the toner cartridge asembly.
3).left the flap at the front of the printer adn remove any jams heneath the lap.
4).Open the rear exit and remove any james.
close all covers and reinsert the paper tray and turn on the printer.

May 13, 2009 | Dell 1700 Laser Printer

2 Answers

Message on brother MFC7420 "back door open" when it's not


Actually, you need to double check the back cover and front cover, open them all to check all paper jam.
Besure to check the back cover, normally all paper jam is from the back.
be sure to close the front cover at the last cover to close.

Apr 01, 2009 | Brother MFC 7420 All-In-One Laser Printer

1 Answer

Can not close the back cover


a Samsung tecahnician justed fixed it for me. The feeder (at the back cover) just in wrong position, turn it to the opposite way and he recommended that next time if the paper jam no need to open the back cover just turn the printer off and then turn it on, the paper will feed out. But it case you have done as he recommend and it still jam, open it would be possible. (the Feeder I'm not sure what it's call, it were 3 piece of black plastic)

Jan 28, 2009 | Samsung CLP 300 Laser Printer

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