Question about Philips PPF-531 Plain Paper Thermal transfer Fax

3 Answers

No loop current

There is no dial tone through the handset. When you try to send a fax you get a "No Loop Current " error.

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  • lofthouse May 30, 2008

    Phone ok but when trying to receive fax or send one it says no loop current.

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Check the line cable. Try inserting that line to another telephone unit. And if there's still no dial tone the problem is on the line itself. You should call your line provider. But if the line is ok, check the LIU connectors if it is inserted correctly. It the connectors are ok, then the possible problem is on the tel. line circuit on its mainboard.

Posted on Oct 05, 2007

  • agustin Feb 16, 2008

    If that's the case, the problem is on the mainboard itself probably on the tel. line area of the PCB.



    If you can afford to buy another unit then that will be the best solution for you. I don't know if there is an available service center on your area for your fax machine for the repair that you needed for your unit.

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I have the same problem its tellin me ''no loop current''

Posted on Apr 29, 2009

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I have checked the line cable and other telephone line found no problem. I also cannot make phone call from my fax machine. The dialling tone still can be heard even I have dial the telephone number. Would it be better to replace the fax machine ? I just use it for 1 1/2 years.

Posted on Jan 18, 2008

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One side of the phone line to the unit is bad. This could either be in your cords, internal facility wiring, OR with your Telco.

You should see about 50 volts between the two wires to the FAX.

Plug is a plain phone and see if you get dial tone IN THE SAME plug that the FAX is connected.

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