a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Repairman (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Error codes are brand (and often model) specific. "de" likely indicates something in the defrost process, especially on G.E. Check for ice build-up in the freezer cooling coil. The control board would be suspect, but must be checked to confirm the precise fault.
The "Er dH," also known as the Defrost Heater Error message, is displayed when the unit fails to reach 46? F within 2 hours of beginning its defrost cycle. This may be an indication of the defrost heater having broken or the temperature fuse having been pulled out of its slot. Contact customer service if the problem persists after having attempted a system reset.
Unplug the refrigerator for 30 seconds and then plug it back in. Doing this will reset all the codes. Sometimes an error appears by fault. If it does not appear again after restarting, then the refrigerator is fine. If the code appears again, then there is a problem with the defroster.
The error code itself means that the defroster mode has failed. This means that the defrost mechanism cannot reach 46 degrees Fahrenheit within two hours to defrost ice in the freezer properly. Unplug the refrigerator and move all the items that can spoil into a backup fridge or freezer.
Look in the back top of the freezer. Use a screwdriver to remove the ice maker machine that blocks the back defrost panel. Remove the two side screws and pull away the plastic cover guard. Check the wire. If it is unplugged, then secure it to see if that is the problem. If the plug is connected, then remove it to check for more problems. Look for any faulted wires on the defroster. If it appears that the wires are fine, you need to replace the defroster panel. Contact your local LG dealer for the specific part number
Sounds like a defrost problem, is there ice on the back wall of the freezer? If so the defrost system has failed. The most common repair is a Part# 67004757 defrost thermostat and adaptive defrost board Part# 67004704. Even with the parts in your hand, you will need to de-ice the freezer to replace the thermostat in the freezer section, then unplug unit to replace the adaptive defrost board located in the controls of the refrigerator section. Normally it can take about an hour to complete.
Try the reset procedure:--- Turn the fridge freezer off by the wall socket for 10 minutes. Then reconnect the power again and see.If that is not helping then ,DE is most likely indicating a defrost problem.. open the freezer and take a look at the back of the freezer wall - is there a bunch of frost on that back wall? If the ice is collected there then unplug the unit for 24 hours to manually defrost it or take a hair dryer and defrost all collected ice to defrost the ice quickly.There also could be a temperature problem due to a defrost failure, easy to check the freezer temperature to confirm.---------------- Thank you.
your defrost cycle is every 10 to 12 hours depending on how old the defrost timer is. if your building up frost on rear wall of freezer section then your problem will be that your units defrost cycle has failed. you turning it off lets the frost melt in return you are restoring air flow over the evaporator. ohm out your defrost heater and defrost bi-metal. could be defrost timer.
I just had this fixed on ours yesterday. Turns out that the heating element (defrost heater?) in the freezer that melts the ice buildup daily was burnt out. They replaced it and now both the freezer and refrigerator are operating properly. Unfortunately I did not think to copy the part number, but it was a straightforward fix. I would get a professional to do it, however, because they had to disassemble everything inside the freezer and carefully melt the ice. It took about 2 hours and they charged me $235 total. Check Yelp for good appliance repairmen.
remove the back wall leave the unit to run half hour open and see if coil have frost all the way from the top of the coil to the bottom if the coil is full you have adefrost problem could be your timer defrost thermostart or heater
hotpoint ffa90, I have fridge and freezer problem, non of them are keeping the required temperature though the fridge temperature is showing the right temperature but not cold and the freezer is not freezing as it is contstant between -2 to -5 but it should be
-22, the fast freeze bottom does not fridge either, it does not take instruction.