Question about Canon PowerShot S1 IS Digital Camera
I have two Canon cameras. One is a PowerShot S1 IS and the other is a PowerShot A520; both are having the same problem. They are able to be turned on and I can review past pictures taken; however, I cannot take any new pictures because the screen is black. Any suggestions?
There is a recall on these cameras. Canon will fix for free and pay for all shipping costs. They have been very helpful.
Service Notice: CCD Image Sensor Advisory (Updated 10/31/2006)
PowerShot S1 IS
This Service Notice will update Canon U.S.A., Inc.'s previous CCD Image Sensor Advisory, dated October 6, 2005.
It has come to our attention that the vendor-supplied CCD image sensor used in certain Canon digital cameras and digital video camcorders may cause the following malfunction: When the product is used in recording or playback mode, the LCD screen and/or electronic viewfinder may exhibit either a distorted image or no image at all. While reports of this malfunction have been rare in the United States, we have determined that it may occur if the product is exposed to hot and humid environments.
Notice of Additional Affected Products:
As a result of our continuing investigation of this malfunction, we have determined that the 11 models listed below, in addition to the 16 models listed in our Service Notice concerning this malfunction, dated October 6, 2005, may be affected.
- Camcorders: ZR60, ZR65 MC, ZR70 MC, ZR80, ZR85, ZR90, ELURA 40 MC, ELURA 50
- Digital Cameras A60, A70, A75, A300, A310, S230, SD100, SD110, A40(*), A80(*), A85(*), A95(*), S1 IS(*), S60(*), S200(*), S330(*), S400(*), S410(*), S500(*)
*Models added as of Oct.31, 2006
It has been confirmed that the connecting parts of the internal wiring of the CCD used in affected products may become disconnected, especially if the affected products are stored or used in high-temperature and high-humidity environments. If this occurs, the signal is not output from the CCD normally in Shooting Mode, which may cause a distorted image or the absence of an image. This malfunction can be confirmed on the LCD monitor screen during shooting. The same malfunction also appears on the recorded image.
Effective immediately, and regardless of warranty status, Canon will repair, free of charge, the products listed above exhibiting the above-mentioned malfunction if Canon determines that the malfunction is caused by the CCD image sensor. Canon will also cover the cost of shipping and handling in connection with this repair.
Canon Customer Support Center for further assistance at 1-800-828-4040. Support hours are Monday thru Friday - 8:00 AM to 12:00 midnight; and Saturday 10:00 AM to 8:00 PM (all times EST). Alternatively, if electronic support is preferred, please send your email to firstname.lastname@example.org
Posted on Nov 22, 2008
If you can take photo but can't see any thing in shooting mode, your display is turned off. just find a key on your camera which labled Disp. or something like that and press it to turn the display ON. I hope this helps...
Posted on Oct 31, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
May 14, 2011 | Canon PowerShot A520 Digital Camera
Jul 03, 2009 | Canon PowerShot S1 IS Digital Camera
Jun 21, 2009 | Canon PowerShot S1 IS Digital Camera
Jun 11, 2009 | Canon PowerShot S1 IS Digital Camera
Oct 01, 2008 | Canon PowerShot A520 Digital Camera
Nov 12, 2007 | Canon PowerShot A520 Digital Camera
Nov 08, 2007 | Canon PowerShot S1 IS Digital Camera
305 people viewed this question
Usually answered in minutes!