There is no sound from the system although the display on the control box is showing that the stored music is playing. The speakers work in all other rooms. I have checked connections and switched off the system at the mains, removed and re-inserted the main control cable to the system to reboot. Any ideas?
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Performing a product reset
To reset your system, follow these steps:
Turn your system off. Wait until "Saving your music information" disappears from the display
Unplug the Acoustimass® module power cord from the power outlet
Wait 60 seconds
Plug the Acoustimass module power cord into a working power outlet
Turn the system on
Note: After the reset, wait several minutes before playing stored music (stored music may not be immediately available depending on how many CDs have been stored). All other sources are available, immediately after the system is turned on.
I have the same problem since the Earthquake in Christchurch NZ.. Called Bose support centre and it seems the hard drive has failed and will need replacing, so all stored music etc lost. Cost to fix is roughly the same as getting a new media centre (DVD/CD) component. We are getting a new one through our insurance, apparently Bose Lifestyle's do not like being shaken around a lot or dropped.
Normally accompanied by a screetching sort of sound when you try to access stored music or turn the unit off.
The home theater box performs the production of the sound generation. Also, the theater box, distributes the sound to any display devices like TVs, Music MIxers, DVDR, VCRs, ext. The theater box also has connection ports that are recognisable as receptacle area from speakers, woofers, and twitters that combined to form the home theater of devices acquired. First, start by connecting the component parts of the theater system to the box. For example, speakers to an area on the box, twitters, woofers. At which point, the box would require a power cable to an electrican circuit to display functionality mode. The next step is deciding on which display reciver would be providing sound to the theater setup of blasters. For example, choosing to acquire sound from a TV set is achieved by connection cables that derived sound out of the TV to the theater box. E.G. The TV audio output area provides the connectivity of any external audio blasters like with the theater setup. Using the appropiate audio input output connection cables to acquire sound transfer matters. The device may not have been provided with a TV audio input out cable of connections. Acquire from retail input output cables from TV to theater boxes. Remember that, the theater box may have come with a remote control that require separe operations than the TV. The theater system theraafter would require power on buttons if any separate remote controls were acquired as well. Also, the television set would require alteration settings with the remote control. Adjusting the TV sound settings to acquire or direct internal sound to an external setup infrusture is possible explanation also achievable with TV REMOte controller soon after every wireing cables have been established alos powered on to source of current. GOOdluck
your hard drive is about to fail or has failed.
If you can still play music from stored area and If you want to keep your songs thats stored on system, turn off at power point and take to bose auth repairer, they should be able to transfer songs across to new hard drive.
I have same problem, this is a common problem with bose.... not good for how much they are. Hard drive is left of cd tray, on its side.
hope this helps :)
I can understand your problem, I have some what of the same issues with my home theater setup when watching events. One of the only suggestions I can make is adjusting the "Dolby Pro Logic II Mode". After reviewing your owners manual it appears you should be able to change the mode by pressing the PL II Mode button found in the lower keypad on your remote. It appears the options you should have are Music - Cinema - Pro Logic - Matrix - Stereo. You may want to try Music or Stereo when watching your events. In Stereo setting it should provide sound out of the front speakers and sub-woofer only. In Music, there are more processing that is done so you could hear more then just the front speakers.
I hope this makes your next your next PPV Party a big hit!
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this is something a tech expert on electronics can handle. even replacing parts has to be attended by a pro-technician. something is wrong with your DSP processor or system components. it could be the switch only or it could be the processor.
I had the same problem with my 321 system. The fix is in the cable box settings. You want to change the Digital Out on the cable box..my choices were HDMI....Dolby Digital..and None. Choose Dolby Digital and it will show up on your Bose 321 display. I also have my cable box connected to my bose system via optical digital cable...and a digital coaxel cable from my dvr to my bose. Change that output setting on my cable box took care of the PCM 2.0 problem for me.