Question about Lexmark X83 All-In-One InkJet Printer

6 Answers

"Off-line" error message

I cannot print any documents. When attempting to print I receive the "Off-line" error message, when the printer is actually on-line. The printer is installed as the only printer, the USB cable is connected, bi-directional support is on, yet nothing will print. I have tried turning off everything, reconnecting the USB cable, and then re-starting to no avail. Help!!

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  • sallyn Nov 12, 2007

    My computer was connected to the printer and both were on. before I started printing the electricity got cut. afew minutes later when is came back on and I wanted to print the printer's "on" light was off, so I pressed it and it came on. When I tried to print I got the "off-line" message. I can't turn the printer off and there is no response, no give, in the button, as if it's stuck (no, I didn't press it hard).

    The printer is new. although I bought it several months ago I have only used it 3 or 4 times...and am of course miffed.



  • Anonymous Nov 14, 2007

    printer is off_line

  • chrisbear60 Jun 19, 2008

    I had a few power shortage after a few storm, may be 3 times, after a few days, as I wanted to print, it didnt work. My cmputer was showing: off-line error message. My Brother Intellifax 1840C printer was indicating on the led screen: Machine error 7E. Both botton of fax and printer are on, I cannot even turn the machine on. I tried to disconect and reconnect, no respond. Went to a Brother registered repair shop, told me the mother board is bad, cost to fix, $230.00. I have a feeling, its not it, how could I fix it?

  • fhornist Jan 04, 2009

    I have the identical problem. The scanner and the fax on the Lexmark X83 both work fine, so it could not be the USB port. I Googled this problem one day and saw that many people blame a glitch in MS Office XP, for which SP3 has the fix. The only problem? I am getting a known error when trying to download and apply MS Office XP SP3. Argghhhhh!



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Go to control panel - printers. Right click your printer icon - select delete printer. Reinstall the software and drivers via CD supplied. May have to restart your computer when complete. Go back to control panel - select printers - select add a printer and follow the instructions. When finished print a test page.

Posted on Nov 07, 2008

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I experienced this problem one time. It turned out that the USB ports on my PC were the problem. First, rule out that the Printer and the USB cable are fine. Try connecting both to another PC if possible and see if the printer is recognized. If it is, then it points towards the USB ports on the original PC. Once confirming the printer and USB cable are good, try plugging them into different USB ports on the PC.

Posted on Sep 13, 2006

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I have a mixed network, Macs and PCs. All the PCs are running XP SP3. The Mac installed immediately and worked without problems. One XP machine installed correctly. The other two would not print to the printer no matter how many times the drivers were installed, uninstalled, whatever. I finally discovered that on the two machines that would not print, setting the PORT IP ADDRESS by hand worked. The software was using the "node name" for some reason on those two machines. As soon as I changed it to the printer's IP, it worked flawlessly.

Posted on Aug 12, 2009

I often experience this problem on any single isolated 2k/XP Winblows computer (that is, there are other computers on the network that have no trouble printing to the printer at that time). Rebooting the ill Winblows (it only happens to Winblows computers) will clear the erronous error.

Posted on Sep 20, 2007

I have updated microsoft, now my printer is not compatible. I need help to reinstall the printer.

Posted on Feb 02, 2007

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When i on the pinter it is going automatically off and error code E-4 is comming.

Posted on Jan 26, 2007

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