Question about Electrolux Epic 6500 Vacuum

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Vacuum shuts off, bag light on, runs fine without hose connected

Hose is not plugged, tried everything???

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  • thirty5zero Jan 01, 2009

    that was exactly the problem, thanks.

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I'm not sure if I understand your problem completely, but if it is your full bag indicator that is coming on, even with a new bag, it's probably your control valve. These can be replaced by your dealer. When working correctly, the control valve should trigger the off switch when the differential pressure gets too great between the front of the bag housing and the area behind the bag. When it goes bad, it will indicate that you need to change your bag, even when you don't. Good Luck!!

Posted on Jan 01, 2009

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1 Answer

The machine keeps shutting off with a full bag lite everytime I turn it on..? the previous bag isn't full and it does it with a brand new one


The most probable problem is a clog in the hose.
First detach the hose from the vacuum and turn it on. If it runs without the hose, you're on the right track. Detach the hose from the wands and drop a coin in one end. Lift the end so the coin should drop through. If it doesn't, there's definitely a clog. Plug the hose into the exhaust port, place other end into front of vacuum, and turn it on. This usually clears it.
Also check the elbow at the power nozzle. Clogs here are usually visible, but you can hold the PN up to the light to check for a blockage.
If none of these take care of the problem, the entire vacuum needs to be taken to an authorized Aerus Electrolux shop for diagnosis and repair.

http://www.aerushome.com/storelocator/

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Electrolux Super J model, bag light stays on and vacuum will not run.


Have you checked the screen filter below the bag? This sometimes gets clogged with fuzz and whatnot, resulting in the vacuum shutting off. To clean it simply remove the bag and use a pick or similar item.
A clogged hose will also result in the same problem. Try running without the hose. If the vacuum runs without the hose a blockage in the hose is a probability. However there could be a clog in the power nozzle above the brush, as well. Check the suction at the end of the hose. If very little there's a good possibility this is the problem. Double check by dropping coin in one end and allowing to drop through. If it doesn't there's a clog. It can usually be cleared by plugging the hose into the exhaust port and turning the machine on. Be sure the other end is inside a large plastic bag.
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My vacuum turns on for a second and shuts off. I have replaced the bag and filter, and it still happens. The replace bag light turns on after I do this.


1. Detach the hose and turn on. If it runs, place hand over opening. If it shuts off, the control valve assembly is dirty or worn out and needs cleaned/replaced. This is a job that should be done by an authorized Aerus Electrolux service tech. It's most commonly caused by use of "made-to-fit Electrolux" bags, rather than the genuine bags made by Home Solutions.

2. If the vacuum keeps running after detaching hose and placing hand over in port, then check the hose. Drop a coin or similar small item through the hose. If it doesn't go through, there's a clog. It will probably be at the bend of the handle. Plug hose into exhaust port and turn vacuum on. Make sure the other end of the hose is in a bag to catch the dirt and stuff coming out. If you have problems, it's easily removed by a service tech.

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Bag was full, changed it, the unit now turns off


Try dialing the control valve to the mid way position. If the unit still shuts down with the bag full light on you have a damaged control valve under the dial on the top of the vac.
This valve failure is common in this model and can only be repaired by someone with original AERUS Electrolux repair parts, generally at an AERUS repair shop.

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I have a red c velvet. My vacuum keeps shutting


Could be you have a filter issue and it is overheating and shutting itself off. Make sure you have not put on the wrong filter type for the machine. Some of the pieces that come in the FJM boxes are not actually filters and people make the mistake of putting them on as filters. The other major problem that could be happening is that there is some problem with the hose itself. On my vacuum it will shut itself off after 2-5 minutes, but the power light remains on. I have to press the up button to get more suction, but that only lasts until it shuts itself off again. If I unplug the hose from the cannister... the power comes on fully and the vac never shuts itself off.
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When hose is attached vacuum stops


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1 Answer

Same Shut Off Problem as Hamster71


The part that you call the particle size sensetivity adjuster is bad. There are 2 seals in the assembly, the lower seal is slipping out of place because the plastic lip which keeps it in place is broken. Split housings and replace part. This machine is alot of work to take appart and get back together correctly. Might want to bring to local vac shop. good luck.

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Same Shut Off Problem as Hamster71


hey just thought you might like to know that I have been given an answear on the same problem log in to get the info. Now I just need to know how to open it without breaking it!

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