Question about iRiver H340 MP3 Player

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Unit has locked up.

My unit upon startup will go through the boot process to include startup page and play page. As soon as the play page displays, the unit will then show that there is connected data with associated icon. I can not turn off the unit nor can I access the menu to start the application. None of the inputs respond and the unit will continue to be powered up until the battery runs down. I can access the unit through the USB connection but it will not play on its own. Any informaion would be helpful.

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Re: Unit has locked up.

The only way I got my H340 off the loading was to plug it into the computer through the data port, then unplug it then plugging it in to the media port then unplugging it. Then it would let me go to the menu. I tried to reformat it, nothing just wiped out all my music. I tried re installing firmware, nothing. I hope this helps.

Posted on Nov 30, 2007

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How do I upload music from a CD to my computer and then from the computer to my MP3 player?

It depends upon what system/version you're running and what software. Not sure about Mac, but PC typically has an autorun feature which auto opens your media and provides a selection to play or rip the music to your library, once you have inserted it into the drive. If this does not happen, you'll have to manually open it. In the lower left sector of your monitor, select the windows icon(Start), then select Computer. This will display all available drives to you. Find the CD/DVD drive and right click and run/open it. Your windows media player should then startup and give you an option to rip the music from the CD. It basically just copies it to your library without harming the CD. You then plug your MP3 unit into a port(usually a USB port). It too will have an auto run feature. If it's your first time plugging it into the PC, the system will have to search the web for software drivers for the MP3 unit before it can recognize how to read it. Once it finishes this, unplug the device and plug it back in to allow the drivers to run the autorun feature. If it still fails to autorun, just manually navigate to the drive the same as you did for the CD/DVD. Start>>Computer>>yourMP3 drive.The MP3 drive should display a manufacturers name. Then, find your music in the media library, right click/copy and right click/paste onto the MP3 drive (usually the Music folder). If autorun is working, it may offer you the option of importing the music onto the drive, rather than you manually copy/pasting it. Happy travels.

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Hi, my swimp3 was not used for the last 2 months. I charged it up full yesterday and when plugged into the computer it plays well (i.e I can format it, change songs, actually have it "play",...

Hello nehajo88,
Thank you for contacting us. I work in the FINIS Technical Support department and would strongly recommend that you go to our support page and create a ticket so we can process you for a replacement as it seems to be a defective unit. So please visit our support page ( and create a ticket and I will be happy to further process your case there.


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1 Answer

My craig mp4 touchscreen wont work and i cant go to touch calibration.

This is the "Answer" Craig Electronics gave us when we submitted the same problem. Obviously, the guy didn't read that we TRIED to reset the damned thing already. It's a piece of junk and so is their tech support:
"Insert a small pin into the reset hole, wait a few seconds and turn the unit on. This action will reboot the system all should return back to normal working mode. If not then your unit is defective in which you will need to replace the unit. To do so you will need the copy of the original receipt or see if you can get some kind of store receipt where you recently purchased the unit. Why? Is this so important because without the receipt your unit is consider to be out of warranty. The cost to replace the unit will be $25.00 Dollars. You will need to send us a Money order payable to Craig Electronics. With the money order please do provide us with your full name, full address, and contact number. Also include the model number to the unit that you are replacing. Upon receiving all of the stated information we will begin to process your order."

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Ok, my Elan Via!dj unit was doing the exact same thing. This is how you fix it. Take an aluminum baseball bat and in an over-the-head, ax swinging, motion, strike the unit from the top 4 to 6 times. Dispose of unit in dumpster. Fixed. - John Wilcox of San Diego California

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Looking for a sports mp3 player,any recommendations?

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On/off button for Zen

Take it apart. Just google how to do it, i found a post with pictures and took mine apart without much trouble (just had to buy a $5 small screwdriver kit at radioshack). the switch for the lock is actually a metal piece that is moved by that **** piece of plastic. You can move the switch easily to where you want it and put the plastic piece in the correct position. -Stoney

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