Question about Maxtor 1 Bay (K01PSCASE) FireWire (IEEE 1394), USB External Drive Case

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Maxtor drive malfunction

I brought my Maxtor drive home to back it up, but when I connected it, the green power light came on but the Firewire connect remained orange/yellow. Does not seem to want to "spin up" so that I can transfer data. Could it be simply (nothing in computers is simple) be a malfunction in the inside wire contact on the firewire connection inside the case? I know is it not the external firewire cable because I did try an alternate 1394 cable and it made no difference.

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SOURCE: Maxtor Hard Drive Crashed and want to buy identical drive

Instead of performing surgery on the hard drive, I'd suggest an alternate solution... Download the "Get Data Back" program from; there is a version for drives using the FAT32 format, and a version for drives using the NTFS format, so be sure you download the correct version for your 300GB HDD... GDB can NOT help you if the HDD is PHYSICALLY damaged; the clicking noise you've mentioned COULD mean that the drive is beginning to fail, though you might STILL be able to retrieve the data on the drive with GDB before the drive fails completely... The "Get Data Back" program is FREE to use; you will ONLY have to pay for it AFTER you know if it can retrieve any files for you. It will create a bootable floppy disk that can read ANY functional hard drive, whether or not the drive is detected or recognized by a system BIOS. Again, GDB can NOT read data from a physically defective HDD, but as long as the drive is functional, GDB will show you all the files it CAN retrieve... Once you pay for the program and enter the activation code, GBD will copy any files it has recovered to the new HDD. Keep in mind that GBD works on ANY functional HDD; GDB does NOT require the drive to be recognized by the motherboard BIOS, and does NOT require ANY operating system to be installed on the drive. GDB is self-booting; as long as the drive can spin up without disintegrating, GDB will provide a list of any recoverable files it locates on the drive. GDB works even if the File Allocation Table (for FAT32) or Master File Table (for NTFS) is corrupted or missing, so as long as the drive is readable, you have NOTHING to lose by trying to recover your data with GDB... The website is very informative, and if you have any questions not covered by the FAQ, you can call Runtime and speak to someone in Tech Support (the phone number is listed on the main webpage). If GDB can recover your files, you will be able to copy your data to your new HDD WITHOUT performing HDD brain-surgery, and WITHOUT voiding the warranty on your new HDD... If GDB can NOT recover your old files, you'll know that the old HDD is physically damaged, and you'll be no worse off than you are right now... remember that GDB is FREE to use until you KNOW for certain that it can recover your data. If GetDataBack DOESN'T work, you don't pay a dime for it; if it DOES work, you'll never want to be without it again...

Posted on Mar 30, 2007

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