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How do I replace soap dispenser pump mechanism?

I have purchased a new pump and tube from Price Pfister for this soap dispenser, but can't figure out how to get the old one off so I can replace with new one.

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  • rodopa Nov 27, 2008

    Close to the same issue. My dispenser stopped functioning less than a year after I purchsed. Did you resolve your problem?

  • Anonymous Jan 31, 2009

    Ditto- mine's stopped working within months.....Husband tried to fix but no go. Price Pfister wouldn't replace....bummer.

  • Anonymous Feb 19, 2009

    the plastic mechanism inside the bottle stopped working soon after i bought it. There is no replacement for it, mine is idle right now

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Our brand new Avalon model had this problem. It sure appears to be a design defect or defective part. After contacting customer support, they sent a replacement pump (the internal part, not the whole unit).

After removing the unit from your sink, holding the top pull firmly with constant pressure on the pump assembly. It will pop off, but you have to pull pretty hard.

I suggest running water through the top of your unit before putting the new pump assembly on it. Ours had black 'junk' inside even though it was brand new. The new unit just slides on in the reverse process of removing the old one.

Posted on Mar 13, 2009

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Unscrew the soap bottle from under sink . You will need a basin wrench ,or long arms to unscrew the nut under sink which holds it down .

Posted on Dec 14, 2008

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1 Answer

Soap pump won't work...fill it, pump a thousand times, no soap


Common problem with PF faucets. Have read elsewhere that soaking the pump mechanism in water or other solution may fix. PF offers new pump mechanism for less than $8 but shipping is equal to that. That is a non-starter for me.

Stopped by Lowes this afternoon and when I told them the part I was looking for, they handed me the 931-0020 pump replacement saying that PF rep had dropped off a ton of them because they were having problems with the dispensers across thier line. And, get this, they gave it to me gratis!

I'll see how easy it is to pop out and replace tonight (instructions elsewhere on this site)

Jan 15, 2011 | Price Pfister Marielle Kitchen Faucet with...

1 Answer

The threaded shank for the soap dispenser broke on our Price Phister model KSD-M1YY soap dispenser. Can't find a replacement. The model # of the faucet isT26-4DYY. Can you help?


Most parts can be ordered though Price Pfister Directly 1-800-PFaucet. Here is a link to the parts diagram for your faucet. http://www.pricepfister.com/www/ImageAssets/mirror/model/kitchen/treviso/tret26-4d/ex-026-02.pdf  If by threaded shank you are talking about the bottle, then you can order just a new bottle (Part # 950-004) if not you may need to order a whole new soap dispenser (Part # 920-054.) If you order a whole new soap dispenser than make sure you order the correct finish to match your faucet. 

Oct 09, 2010 | Price Pfister Marielle Kitchen Faucet with...

1 Answer

Price pfister kitchen soap dispenser stopped pumping soap. It was installed less than 2 years ago. is this a manufacturers defect?


Contact the manufacturer and inquire with the model number whether or not this is indeed a manufacturers defect. A defect usually indicates an immediate problem with the product. This sounds like it is most likely normal wear and tear. Most manufacturers will send replacement parts free of charge as there is often a lifetime warranty on the fixtures. You may need to purchase a replacement pump if it is not covered under warranty.

Jul 16, 2010 | Price Pfister Marielle Kitchen Faucet with...

1 Answer

Soap dispenser doesn't pick up soap


Make sure the clear tube is inserted into the pump head properly.Make sure the tube is not kinked. try filling the bottle full of water and try pumping the water out first. Sometimes the dispenser gets an air lock and takes a bit of continuous pumping to get it to work

Feb 24, 2010 | Price Pfister Marielle Kitchen Faucet with...

1 Answer

The soap dispenser on my price pfister kitchen faucet won't pump soap. It pumps, but no soap comes out.


Two things spell trouble for these poorly engineered units:water and thick soap...

Inside these pumps is a metal ball for
the check valve. any water in your soap
will corrode this ball, causing the pump
to lose it's prime...

Using soap thats too thick (like Dawn)
will cause the soap to harden around the moving parts and impede the pumping
action. Try a thinner soap, such as inexpensive pink hand soap.DO NOT
ADD WATER! (See above)

Hope this helps.

Dec 30, 2009 | Price Pfister Marielle Kitchen Faucet with...

1 Answer

Inoperable Soap Dispenser


if the balls fell out you need a new head,sorry.

Jun 20, 2009 | Price Pfister Marielle Kitchen Faucet with...

2 Answers

It seems that the plastic pump mechanism is not


Unfortunately it is a very common problem with soap dispensers. First before you replace the dispenser, dillute a small amount of water mix with the soap in the bottle of the dispenser to see in fact if the pump is deffective. It could simply be that the soap is too thick for the pump to work properly. As to replace it, call the manufacture of the faucet which I presume came with the dispenser and very often they will stand by their products and send you one free of charge.

Feb 20, 2009 | Price Pfister Marielle Kitchen Faucet with...

7 Answers

Price pfister soap dispenser will not work


Replacement parts can be found on amazon. Click here Watkins Hand Soap Made Naturally Since 1868 and take a look. I hope this was helpful. Cheers

Dec 13, 2008 | Price Pfister Marielle Kitchen Faucet with...

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