Question about Samsung Yepp YP-Z5AB / YP-Z5AS MP3 Player

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Samsung YP-Z5 malfunctions and can't connect to pc


Samsung YP-Z5 cannot play files via Music folder etc, only through 'Browse Files'. When turned on, resets to default settings and wrong time. Can't upload or remove songs, as it doesn't connect to pc. Stuck.. Emailed samsung through their suggested online support system, but they didn't reply. Obviously, I cannot upgrade firmware, as PC doesn't recognise device anyway (even in UMS). Reset doesn't do anything, and when I check for Version in System Info, it displays System Error. Apparently some file inside the YP-Z5 must be corrupted, but how can it be fixed when it's impossible to access the device via pc and the reset button or 'reset settings' option don't have any effect? See thread:

http://www.fixya.com/support/t209637-samsung_yp_z5_connect_pc

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  • Anonymous Jan 08, 2009

    ya, its pretty screwed up, i finally found someone with the same problem, quite disspointed that Fixya don't have any solutions even though i have been reading through this site for my spoilt YP-Z5F for at least 1 year...

  • Anonymous Jan 11, 2009

    Ugh, Yea same thing happened to me. Exactly
    like that.

  • chunderiii May 17, 2009

    Same thing has happened to me.

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6 Suggested Answers

  • 1 Answer

SOURCE: other way to sync the yp-z5 withought windows media player

Hi, I recently spoke to the tchnicians from Samsung who put me onto the Samsung website where you can download the Samsung media Player. That also allows you to sync the unit. Thanks

Posted on Apr 25, 2007

SOURCE: Samsung YP-Z5AB/ELS mp3 player problem

...Samsung returned my player after 3 weeks. Some problems fixed, but not all. Their customer service & tech support lines are hopeless, and eventually suggested I return the unit to Amazon ! Amazon have agreed a refund & Samsung have lost a customer permanently. It's a shame because this could be a great player if the internals were up to the mark.

Posted on Jun 19, 2007

  • 2 Answers

SOURCE: Samsung YP-z5 won't connect to the PC!

This might help getting it connected to the computer.

UMS mode allows the Z5 to interface to the computer as if it were a removable hard drive. You can then use Windows File Explorer to manage the files in the Z5.

To get into UMS mode, connect the Z5 to the USB port while simultaneously holding down the "return" button (the top of the square keypad) while connecting. This will put the player into UMS mode for that connection period only.

If you upgrade to the new firmware, you have the option of making it always connect in UMS mode.

The steps to install the latest firmware are:
(1) Download version 2.37 or newest of the Z5 firmware http://www.samsung.com.

(2) Unzip it to get the file named "Z5Update.dat".

(3) Disconnect the Z5 from the USB port.

(4) Reconnect the Z5 to the USB port while simultaneously holding down the "return" button (the top of the square keypad) while connecting. This will put the player into UMS mode for that connection period only.

(5) Open a File Explorer window, and find the YP-Z5 device.

(6) At this point, make sure the Z5 is fully charged and has at least 30MBytes of free space.

(7) Copy the file "Z5Update.dat" to the root directory of the YP-Z5 device.

(8) Now disconnect the Z5 from the USB port.

(9) The Z5 will display the option to upgrade to the new software, or to cancel.

(10) Select "Upgrade". This will power off the Z5.

(11) Connect the USB cable to the Z5. Now it will upgrade the firmware under USB power. DO NOT DISCONNECT THE USB UNTIL THE UPGRADE FINISHES. After finishing the upgrade, new firmware will be started automatically.

(12) Check the version information in the "Settings > System Info > Version" tab.

Now you can turn on the UMS only option.
Settings / System Info / UMS Only = On

Posted on Jan 07, 2008

SOURCE: SAMAUNG-YP-Z5,LOW-BATTERY

After using my YP-Z5 for about 8 months, all of a sudden I had the same problem yesterday, (low battery, usb deferred) and again today, on two different pc's. This afternoon I tried another usb port on the first pc. The connection screen appeared without any delay, and the battery started charging. The funny thing was that when retrying the first usb port, the player functioned normally as well!
Brent

Posted on Feb 22, 2008

  • 1 Answer

SOURCE: How do you reformat samsung YP-Z5 mp3 player?

Go into my computer then right click on the removable storage icon and then on format.

Hope this helps, I have had mine for nearly 2 years and it has only allowed me to play one album for the last 18 months, the worst £130 I have ever spent.

Posted on Mar 15, 2008

ThaMp3Doctor
  • 8596 Answers

SOURCE: YP-Z5

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard

Posted on Jun 26, 2008

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I have a samsung yp-z5f but i can't get in menu and it keeps freezeing.i reseted it but sill nothing.can you help?


A firmware upgrade may solve the issue. To upgrade firmware follow these steps:

  1. Download the firmware file from the Samsung Download Center by clicking here.
  2. Remember to save the file to your desktop or documents.
  3. Uncompress the downloaded file in a folder (use winrar or winzip). DATA file will be displayed.
  4. Connect the player to your PC with the USB cable.
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  6. Select the uncompressed files and drag-and-drop it into the Samsung YP-Z5 Data folder.
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Try it and see.



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1 Answer

How do you down load music from CD on to your YP-Z5 MP3 ?


you should have a usb cable to connect the player to the pc.
if you have a music folder, open it, choose files you want to load, open edit at the top of the page, hit copy, then open the disk in my computer that is the player, and hit paste under edit at the top tool bar

Feb 01, 2008 | Samsung YP-Z5 MP3 Player

2 Answers

Deleting


you may have to reformat the MP3 player by clicking on the drive its listed under and right click and go to Format. Formatting is done with FAT, not NTFS. This will remove any games or other data on it too. Sometimes the reset thing might work. In general, anything you erase from it using a computer should erase off the MP3 player too.

Nov 11, 2007 | Samsung YP-Z5 MP3 Player

6 Answers

Samsung YP-z5 won't connect to the PC!


This might help getting it connected to the computer.

UMS mode allows the Z5 to interface to the computer as if it were a removable hard drive. You can then use Windows File Explorer to manage the files in the Z5.

To get into UMS mode, connect the Z5 to the USB port while simultaneously holding down the "return" button (the top of the square keypad) while connecting. This will put the player into UMS mode for that connection period only.

If you upgrade to the new firmware, you have the option of making it always connect in UMS mode.

The steps to install the latest firmware are:
(1) Download version 2.37 or newest of the Z5 firmware http://www.samsung.com.

(2) Unzip it to get the file named "Z5Update.dat".

(3) Disconnect the Z5 from the USB port.

(4) Reconnect the Z5 to the USB port while simultaneously holding down the "return" button (the top of the square keypad) while connecting. This will put the player into UMS mode for that connection period only.

(5) Open a File Explorer window, and find the YP-Z5 device.

(6) At this point, make sure the Z5 is fully charged and has at least 30MBytes of free space.

(7) Copy the file "Z5Update.dat" to the root directory of the YP-Z5 device.

(8) Now disconnect the Z5 from the USB port.

(9) The Z5 will display the option to upgrade to the new software, or to cancel.

(10) Select "Upgrade". This will power off the Z5.

(11) Connect the USB cable to the Z5. Now it will upgrade the firmware under USB power. DO NOT DISCONNECT THE USB UNTIL THE UPGRADE FINISHES. After finishing the upgrade, new firmware will be started automatically.

(12) Check the version information in the "Settings > System Info > Version" tab.

Now you can turn on the UMS only option.
Settings / System Info / UMS Only = On

Sep 29, 2007 | Samsung Yepp YP-Z5AB / YP-Z5AS MP3 Player

1 Answer

Mp3 Not Being Recognised and Samsung Media Studio Not Installing


As with any issue with this type of digital device, you should always "RESET" the device first (little micro switch - next to the USB port, or on back)...press with a pin (or similar) for 2-3 sec's. I then suggest you fully 'remove' any Samsung Media software (via add/remove programs under control panel). Re-boot your pc, then connect your Z5 into a know working USB port on pc. See if it installs the Z5's driver correctly (ie starts communicating). If this gets it going, you must now download the newest firmware from Samsung's website (download centre), and then save the files into your Z5 (ie overwrite the old firmware). If this fails, then try Samsung directly for further intructions. Good luck.

Jun 18, 2007 | Samsung Yepp YP-Z5QB MP3 Player

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Samsung YP-Z5AB/ELS mp3 player problem


I have just found exactly the same problem on my Z5, which is 6 months old. Was fine yesterday, but not today.Will phone Samsung tomorrow & report any info

Apr 11, 2007 | Samsung YP-Z5A MP3 Player

1 Answer

Keeps restting itself


Firstly, try "re-setting" the Z5 (ie micro switch) first. If this doesn't resolve, then firstly save a backup of all your files...then use the 'format' function (ie open My Computer, then open the YP-Z5 folder, then look for the Format function), which will clean out your entire memory, including hidden files. Then download the latest firmware update from Samsung website (download centre/mp3) and save newest firmware onto your Z5. Always update your Z5 with latest firmware (appropriate with your Windows OS). Good luck.

Mar 06, 2007 | Samsung Yepp YP-Z5QB MP3 Player

1 Answer

Files to large on mp3 player


Firstly, try "re-setting" the Z5 (ie micro switch) first. If this doesn't resolve, then firstly save a backup of all your files...then use the 'format' function (ie open My Computer, then open the YP-Z5 folder, then look for the Format function), which will clean out your entire memory, including hidden files. Then download the latest firmware update from Samsung website (download centre/mp3) and save newest firmware onto your Z5. Always update your Z5 with latest firmware (appropriate with your Windows OS). Good luck.

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