Question about Kenmore Dishwashers
Water does not drain from dishwasher. Replaced electronic control board and problem was not corrected. Purchased new drain pump but want to determine other possible problems before pulling washer from wall. Any suggestions on other items to check, and the checking procedure, will be appreciated.
if i may offer a solution before you make a refund.
you have done your home work but somehow you have not mentioned if you check the wire itself from the board to the drain pump. check the continuity please. you may just have a broken wire. check the voltage from the board if it has power to the pump when draining then check the voltage at the motor if the voltage is present now at the motor. if there is no power at the motor and there is power to from the board, then the line is broken somewhere to the pump.
hope that solves it.
tnx 4 using fixya,
Posted on Nov 05, 2008
If the drain valve does not open and the pump motor comes on then the valve is either stuck or not working anymore
if you hear the valve open(click sound at drain cycle)but not the pump motor , then the motors fuse or the pump motor needs to be replacd
but if you see the water level has not gone down and the pump motor is running then there is a problem with the valve or the plastic paddle wheel attached to the end of the motor is not holding to the motors shaft( thus not spinning)
what can you tell us about what does seem to engage on those parts and or what does not?
Posted on Nov 04, 2008
Deos not drain water at all??? is there any lights lit on the control panel??? you have a kenmore machine made by whirpool, a common problem is that a fuse blows when entering the final heat cycle, which would drop out all power to machine, the fuse is actually the little white 2 wire thermo that was located on the control board housing, a simple check will tell you good or bad you should have continuity through the fuse(part number 8193762). thinking in 7yrs w/ this machine had maybe 2-3 bad drain pumps
Posted on Nov 04, 2008
You may need to check the drain pipes and make sure they are not clogged or broken to the point where it can not drain. Also you may have backup past the pipes in the place where the water exits out to. If this is the case, you may need to get a plumber to check for backup in that area. And try listening to see if you hear any noise when it is supposed to drain. If you do, then the motor works and if you do not, you may need a new motor or to see if the one you have is jammed.
Posted on Nov 04, 2008
If the water doesn't drain from your dishwasher, check these:
Drain line/air gap A clog in the drain line or air gap (if there is one) is the usual reason that a dishwasher won't drain. Often the problem is at the point where the drain line attaches to the garbage disposer or household drain line. If you remove this line, you can clear any debris from the hose or hose connection. Be sure to reattach the hose before starting the dishwasher again.
Pump Your dishwasher pump ejects the water. The pump is usually mounted directly to the motor, then attached to the bottom of the dishwasher. You can reach the pump from inside the dishwasher, but first you need to remove the lower rack, the spray arm, and the spray arm support.
Look for an impeller--a round plastic fan blade-type of device that spins around. This is the wash impeller, which forces the water through the spray arm. Beneath the wash impeller is the drain impeller, which is similar in size and shape to the wash impeller. The drain impeller pushes the water toward the drain port. These components make up the pump. If any of the pump components are defective, you need to replace them.
Drain valve and/or solenoid Many dishwashers use a drain valve with an electric solenoid. When electricity flows to the solenoid, the valve opens and diverts the water to the drain. Sometimes the solenoid, or the diverting lever, sticks and prevents the dishwasher from draining or filling properly. Try to free up the solenoid to lubricate the lever. Otherwise, you may have to replace the solenoid or pump assembly. With these systems, the motor always rotates in one direction. When it's energized, the drain valve diverts the water.
Other dishwashers simply reverse the direction of the motor to drain the dishwasher. These units don't have a drain valve. Instead, there's a drain hose connected directly to the pump housing.
Belt One brand of dishwasher uses a belt to drive the pump. If this belt is broken or has fallen off, replace it.
Motor If the motor isn't turning or working, the unit won't drain. First check to be sure you have power to the dishwasher. If not, see the section "It doesn't work at all." If the motor hums but doesn't turn, it may need to be replaced.
Some dishwashers are susceptible to getting stuck if you don't run them regularly. If you haven't run the dishwasher for more than a week, you may need to manually spin the motor to free it up. If the motor is defective, you need to replace it. Dishwasher motors can't be serviced.
Timer Part of what the timer does is control the motor and drain valve. If the timer doesn't work properly, the water may not drain and you need to replace the timer. This problem is uncommon.
Posted on Oct 30, 2008
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