Question about Kenmore Dishwashers

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Kenmore model 665.17374301 dishwasher

Water does not drain from dishwasher. Replaced electronic control board and problem was not corrected. Purchased new drain pump but want to determine other possible problems before pulling washer from wall. Any suggestions on other items to check, and the checking procedure, will be appreciated.

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  • resmes1 Nov 04, 2008

    I have replaced the electronic timer and drain pump. The drain line has been removed,cleaned and replaced. My parts list does not show a drain valve. The accumulator Assy. was removed and the top of the sump was vacuumed out. The washer still does not drain.Could the sump check valve be the problem? I am able to trouble with a volt ohm meter with instructions. I help for this specific dishwasher.

  • resmes1 Nov 04, 2008

    The drain line is plumbed to the sink drain. I have checked the sink connection and it is open,and the sink drains normally. I do not hear water going into the drain during the drain cycle. This washer has a three wire motor and a separate drain pump which I replaced. How does the motor affect the drain cycle and how can I check it for operation?

  • resmes1 Nov 04, 2008

    Lights on the control panel are on and change when when the washer changes cycles. The dishwasher has power and appears to operate normally with the exception that when the washer stops at the end of the wash cycle, water remains in the bottom of the tub up to the lip of the door. When I press the "Cancel / Drain" button no water is pumped from the washer. Also, no water is heard to be draining from the washer during its wash cycles. This washer was purchased new from Sears on 09/03/2004. On 05/16/2005 a new pump and motor were installed by Sears under warranty.

  • resmes1 Nov 04, 2008

    My third comment posted Nov.4, was in response to your Nov. 4, reply concerning a possible blown fuse. As I stated, the washer has power and panel lights are on when the washer is running through its cycles.

  • resmes1 Nov 04, 2008

    The drain pump was replaced and the pump that was removed had no parts missing. The pump on this washer is separate and not part of the motor. Please look at the model number of the dish washer which was purchased new in 2004. Most of the information you have provided pertains to older dish washers. I have a Whirlpool repair manual, but it was last up dated in 1999 and most of the info. is not applicable to later model dish washers.

  • resmes1 Nov 05, 2008

    FixYa is not providing information that is useful for the repair of my dishwasher. Either provide information that pertains to my dishwasher or return my payment.

  • resmes1 Nov 05, 2008

    You are not reviewing and responding to my comments. Please return my payment.

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6 Answers

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  • Master
  • 958 Answers

Hi,

if i may offer a solution before you make a refund.

you have done your home work but somehow you have not mentioned if you check the wire itself from the board to the drain pump. check the continuity please. you may just have a broken wire. check the voltage from the board if it has power to the pump when draining then check the voltage at the motor if the voltage is present now at the motor. if there is no power at the motor and there is power to from the board, then the line is broken somewhere to the pump.

hope that solves it.

tnx 4 using fixya,

drcool

Posted on Nov 05, 2008

  • francis rivero Nov 12, 2008

    hi resmes 1,

    just a follow up, have you had your dishwasher running by now? has the pump pumped out the water? i noticed you have not seen my solution since i am the only one without a rating.

    i hope was able to help,

    tnx 4 using fixya,


    drcool



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  • Master
  • 899 Answers

If the drain valve does not open and the pump motor comes on then the valve is either stuck or not working anymore
if you hear the valve open(click sound at drain cycle)but not the pump motor , then the motors fuse or the pump motor needs to be replacd
but if you see the water level has not gone down and the pump motor is running then there is a problem with the valve or the plastic paddle wheel attached to the end of the motor is not holding to the motors shaft( thus not spinning)
what can you tell us about what does seem to engage on those parts and or what does not?

Posted on Nov 04, 2008

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  • Master
  • 2,120 Answers

There is a $2.00 part called a flapper that is inside of the pump assembly that breaks off and clogs the outlet.

Posted on Nov 04, 2008

  • Leroy Elliott
    Leroy Elliott Nov 16, 2008

    I'm tellin' ya, it's the rubber flapper.

  • Leroy Elliott
    Leroy Elliott Nov 17, 2008

    Take the freakin' pump apart and change the rubber flapper $2.00

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  • Kenmore Master
  • 2,651 Answers

Deos not drain water at all??? is there any lights lit on the control panel??? you have a kenmore machine made by whirpool, a common problem is that a fuse blows when entering the final heat cycle, which would drop out all power to machine, the fuse is actually the little white 2 wire thermo that was located on the control board housing, a simple check will tell you good or bad you should have continuity through the fuse(part number 8193762). thinking in 7yrs w/ this machine had maybe 2-3 bad drain pumps

Posted on Nov 04, 2008

  • Ron Coons
    Ron Coons Nov 05, 2008

    you should really check your wiring for a possible broken wire leading to the drain pump, a common spot for a break would be at the point where the wires are bundled together making the transition from the door area to the main tub, you can check for power at the pump by inserting your leads in the pump assy and pressing the cancel button . you should have a tech/sheet troubleshooter behind the lower acess panel if not. heres a link to a techsheet finder insert the model number KUDI01FLBL2(your whirlpool equivilent number) open the tech sheet and youll find a strip circuit(wire diagram) of where your drain power comes from and if you have new electronic and new drain pump bad wire is about only other option here

    http://www.servicematters.com/docs/wirin...

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  • Contributor
  • 728 Answers

You may need to check the drain pipes and make sure they are not clogged or broken to the point where it can not drain. Also you may have backup past the pipes in the place where the water exits out to. If this is the case, you may need to get a plumber to check for backup in that area. And try listening to see if you hear any noise when it is supposed to drain. If you do, then the motor works and if you do not, you may need a new motor or to see if the one you have is jammed.

Posted on Nov 04, 2008

  • Jazz Boyce
    Jazz Boyce Nov 04, 2008

    Well since I am guessing it is not still under warranty, try taking it to a shop and tell them it will not drain and they will perform tests and they should tell you what is wrong and they should be able to fix it. You might have to get it out of the wall to get it repaired and back to working the right way.

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  • Master
  • 13,433 Answers

If the water doesn't drain from your dishwasher, check these:
Drain line/air gap A clog in the drain line or air gap (if there is one) is the usual reason that a dishwasher won't drain. Often the problem is at the point where the drain line attaches to the garbage disposer or household drain line. If you remove this line, you can clear any debris from the hose or hose connection. Be sure to reattach the hose before starting the dishwasher again.

Pump Your dishwasher pump ejects the water. The pump is usually mounted directly to the motor, then attached to the bottom of the dishwasher. You can reach the pump from inside the dishwasher, but first you need to remove the lower rack, the spray arm, and the spray arm support.

Look for an impeller--a round plastic fan blade-type of device that spins around. This is the wash impeller, which forces the water through the spray arm. Beneath the wash impeller is the drain impeller, which is similar in size and shape to the wash impeller. The drain impeller pushes the water toward the drain port. These components make up the pump. If any of the pump components are defective, you need to replace them.

Drain valve and/or solenoid Many dishwashers use a drain valve with an electric solenoid. When electricity flows to the solenoid, the valve opens and diverts the water to the drain. Sometimes the solenoid, or the diverting lever, sticks and prevents the dishwasher from draining or filling properly. Try to free up the solenoid to lubricate the lever. Otherwise, you may have to replace the solenoid or pump assembly. With these systems, the motor always rotates in one direction. When it's energized, the drain valve diverts the water.

Other dishwashers simply reverse the direction of the motor to drain the dishwasher. These units don't have a drain valve. Instead, there's a drain hose connected directly to the pump housing.

Belt One brand of dishwasher uses a belt to drive the pump. If this belt is broken or has fallen off, replace it.

Motor If the motor isn't turning or working, the unit won't drain. First check to be sure you have power to the dishwasher. If not, see the section "It doesn't work at all." If the motor hums but doesn't turn, it may need to be replaced.

Some dishwashers are susceptible to getting stuck if you don't run them regularly. If you haven't run the dishwasher for more than a week, you may need to manually spin the motor to free it up. If the motor is defective, you need to replace it. Dishwasher motors can't be serviced.

Timer Part of what the timer does is control the motor and drain valve. If the timer doesn't work properly, the water may not drain and you need to replace the timer. This problem is uncommon.

Posted on Oct 30, 2008

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You did not mention what model number that you had but this is what I found after a little digging:

From http://servicetechhelp.com/discus/messages/2801/6823.html?1205974228 :
For future reference, the technician who replaced the control board for me gave me a complete list of flashing LED fault codes for the Ariston LL65 (which are same as Ariston LL64):

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Please do rate the solution and revert for further assistance.


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