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Ibm netvista 2257-32u

My ibm netvista stopped hooking up online and gives me a message that the ethernet is not working. my question is, 1. it looks like ethernet is part my motherboard. do i need a new motherboard or can i get a plug in ethernet card that will work. thanks, ron

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First off I would troubleshoot the NIC onboard, but if it is not working then you should have an available PCI slot to install a new NIC. However you will also have to disable the onboard NIC in the BIOS.

If you are using windows

Click --Start --run-- type in cmd and hit <enter> (this will bring up the dos box)

then type ipconfig /all

It should come back and show:
Connetion-specific DNS Suffix : xxxxx.xxxx.com
Description: Brand and type of NIC
Physical Address : xx-xx-xx-xx-xx-xx
DHCP Enabled: yes or no
AutoConfiguration Enabled: yes or no
IP Address: xxx.xxx.xxx.xxx
Subnet mask: xxx.xxx.xxx.xxx
Lease Obtained: date when it connected
Lease Expires: date when connection expires
Default Gateway: xxx.xxx.xxx.xxx
DHCP Servers: xxx.xxx.xxx.xxx
DNS Servers: xxx.xxx.xxx.xxx

If all this is showing correct then try typing ping 127.0.0.1 this will be the NIC itself and it should reply back. If not then do the following.

If it does not show up then check device manager and see if the NIC is disabled.
if it is disabled try reenabling it.
if it is not unistall the device and then reboot the PC it should find the NIC and install it.
if all this fails then replace the NIC




Posted on Nov 19, 2008

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