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I'm not sure what you mean by "everything works". do you mean that all the lights and the timer work. Could it be in the timer or clock mode? Try pushing the timerand cancel buttons together.
Try changing the time using the clock function.
I believe your model has a child lockout. Please check your manual for instructions on unlocking this function.
Is it hardwired or plugged in? If it is plugged in you can try a power reset, by unplugging it, waiting a few minutes and plugging it back in. It is completely unsafe to try to work on a hardwired Microwave.
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sometimes you can find a small hole on the bottom or the back of the mircowave.. like the watches you stick a pen in to reset;; this is a reset for the mircowave you need a pin and do it just like the watches,
Also There bis a fuse on the inside panel or back panel after removing it.. the fuse or wires can be croded causing temporay memory loss ,if you clean it up it should hold memory how ever they do not recomend you open or remove the panel rom miorcowave only a experanced person should do this,it is up to you how to handle that
I gave you the information I know but also the safty about it if you do not feel good about opening it I just wouldn't do it
mine just did this too, its the inverter type. I finally found the instructions. It goes in lock when start is pressed 3 times. It can be unlocked by pressing the stop/reset button 3 times, the clock should come back up in the display window. Good luck
I did a google search for the service manual and found one from Sanyo support. From that I was able to figure out how to open the unit safely, and find the fuses and safety switches to check. I found a loose wire plugged onto the main interlock switch (don't know how it worked all this time for how loose it was...). Re-attached it, and now it works fine. WARNING! There can be very hi voltages on the inside of the uwave so you really need to be careful and know what you are doing! Also, you need a special bit to remove a couple of the cover screws.