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We have a Canon Laser Class 700 series fax machine. When it runs out of paper in cassette tray 1 it doesn't automatically begin to use paper from cassette tray 2. Both cassettes have plain white letter size paper in them. How can I configure this?

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Swap cassettes.. The side guides on one of them may not be tight against the paper.

Only put paper in the lower cassette and try to print a journal.

Print out a configuration page or parameter list to see if the machine knows you have two trays.

Posted on Oct 30, 2008

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I have a Laser Class 710 and the error light keeps blinking. There is a message that says "incorrect paper size received in memory". How do I get rid of this?


Someone has probably sent you a fax on 8 1/2 x 14 inch (legal size) paper. Pull down the manual hand feed tray which is located above the regular paper cassettes and place some legal size paper in it. Hopefully the fax will be outputted and the message will go away. Good luck.

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Your rollers will need to be replaces. Rollers feed the paper through the tray. You can find paper feed rollers for your device here:

http://www.precisionroller.com/paper-feed-components-for-canon-laser-class-2050p/products.html

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Try switching the m/c off and on!its got a paper cassette arm at the back that needs to go into home position!Good luck!

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This indicates that the machine 'sees' paper loaded in the multipurpose (MP) paper tray. In order for the machine to print faxes and machine generated reports and lists, this tray must be empty as the machine prints from the cassette. Remove paper from the MP tray.

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Then you will be able to receive the report for every fax you sent.

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1 Answer

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double check the menu section is it set for Letter?
check the tray do you have Letter paper in it, are the guides set correctly?

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Sounds like the paper out sensor for the cassette is either broken or jammed. Pull out the cassette tip the machine on its back and you should see a black arm hanging down. This should be able to swing back and fourth freely. Unless it is missing or broken.

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Check cassette means the paper feed tray. Pull out the paper tray, put in fresh paper. Close the paper tray and see if it starts to print. If not, let me know Ed

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