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Our fax machine when receiving faxes (no matter the location) comes in with a white strip missing on the image. The serial number is KAH53969

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Wipe the spongy black transfer roller inside with a dry cloth.

Posted on Oct 30, 2008

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1 Answer

White stripe when send fax


If the person you send to receives a copy with a missing column of text or image, chances are the scanner is failing. The scanner has a row of optical sensors. If a few of those sensors [often in a group right together] stop working, then no image is recorded from the original under the bad sensors. Depending on what you paid for the fax machine, it may well be more cost-effective to buy a new fax machine than to pay for someone to replace the scanner. To test the scanner, run the machine in copy mode and see if your copy comes out with a white stripe.

Oct 13, 2013 | Sharp Office Equipment & Supplies

1 Answer

I cannot send faxes or make copies with my Brother intellifax 1270e. When the paper gets to the read point sensor it stops and says "press stop button" . The machine will receive fine and print...


Cleaning the Scanner
Before cleaning, unplug the power cord for safety. Clean the white roller and the glass
strip under the roller with isopropyl alcohol on a lint-free cloth. You'll need to lift the
two release levers to release the white roller; be sure to lock them in place when you're
through.
During cleaning, I recommend you unplug the power cord for safety.

Brother fax-back system (USA Only)
Brother Customer Service has installed an easy-to-use fax-back system, so you can get
instant answers to common technical questions and product information for all Brother
products. This system is available 24 hours a day, 7 days a week. You can use the
system to send faxes to any fax machine, not just the one from which you are calling.
If you can't resolve difficulty with your fax machine using this manual, call our
fax-back system, and follow the voice prompts to receive faxed instructions about
using the system, and an index of fax-back subjects.
The Brother fax-back system number has been preprogrammed on One Touch key
1
.

Dec 22, 2010 | Brother IntelliFAX 1270E Plain Paper Fax

1 Answer

Black strip in documents when I send a fax


If you lift up the top, like you are clearing a jammed original, you should see a piece of glass across the machine. Look for something on the glass, usually white-out, and clean it. Test by making a copy. If copy is ok, then you fixed the problem.

Jul 12, 2010 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Unwanted verticle line on fax copies


Most likely a fax has been sent or a page copied with 'white out' (Liquid Paper), still wet on the page. As the page feeds over the scanner, (a narrow strip of glass that runs across the width of the page along the feed path) the wet liquid paper comes off on the glass as a thin line and dries. Thereafter, when copying, scanning or sending a fax, the scanner light does not go through the liquid paper streak and the result when printed is a thin vertical line that runs the full length of the page. If this is the cause you will also find that faxes you send to other people will also have this line (although faxes you receive are not affected by this problem with your machine).

To fix the problem: follow the path that the paper travels when sending a fax or making a copy, until you find the scanner (narrow glass strip). Take a clean, soft cloth and a small amount of methylated spirit (or white spirit) and remove the now dried Liquid Paper from the glass. Clean the whole strip ensuring that the glass is left clean and dry.

Feb 22, 2010 | Brother IntelliFAX 560 Plain Paper Fax

1 Answer

Printing wrong fax number on paper headings


HI
Cant find a manual for that model but this is close enough for changing the details i think.
Download it from here
http://safemanuals.com/user-guide-instructions-owner-manual/CANON/IMAGERUNNER%202025I-_E

Feb 16, 2009 | Canon imageRUNNER 3035 Black and White...

2 Answers

Fax is received is very dark and almost unreadable


You can try using the menu to lighten the fax, but if all received faxes are dark, you may be experiencing a weak scan light. try making a copy instead of fax (which essentially is a fax printed to yourself) if also dark, its certainly your scanning imager that's failing. If that's the case I would recommend replacing the entire machine. Parts are expensive, and its a difficult to service part yourself. Also you may find that toner costs alone may pay for the replacement machine over this unit.

-Good Luck!

-FW

Jan 05, 2009 | Sharp Office Equipment & Supplies

1 Answer

Sharp UX 112 FAX Mirrors


Try to clean the scanner glass and the upper white strip(the white plastic strip just above the scanner) with spiritus.

Let me know

Nov 05, 2008 | Sharp UX 108 Roll paper Thermal Fax

6 Answers

Needs Access Code


on all these machines it is universally ***1

Nov 20, 2007 | Pitney Bowes 9920 Plain Paper Fax

1 Answer

Receiving a fax


Faxes fail intermittently or with only one fax number
  • If static is present on the phone line, fax communication may fail. Have the phone line checked and serviced by the telephone company (or have the other party check their line). Phone line quality is the most common reason for intermittent fax failures. Some older locations and buildings have inadequate phone system wiring.
  • If you are trying to send a color fax and it fails, try sending the same machine a black and white fax. Normally the fax will detect that the other fax is not color capable and will offer you the option to send the fax as black and white but this might not always be the case. Do not send color faxes unless you know the other fax machine is capable of receiving color faxes.
  • Check the phone cable from the wall jack to the fax. It should not be coiled or longer than necessary. Coiling the cable can cause cross talk or echo on the line. Signal strength and quality can be lost with long cables.
  • Make sure the phone cable routing (and any cables not plugged into the same jack but sharing the same line) is not near any electrical appliances (electric motors, fans, kitchen appliances, or televisions). Many of these devices do not have sufficient electrical shielding and can induce electro-magnetic force (EMF) onto the phone line. Computers are usually shielded sufficiently and do not cause this problem.
  • Do not use a call-waiting service on the same line connected to the fax machine. The click sound caused by an incoming call can cause the fax to fail.
  • You can block certain faxes on some models. Verify that the telephone number of the sending fax is not blocked in the faxing software. This is usually located in the Fax History.

Nov 08, 2007 | HP OfficeJet 6110 All-In-One InkJet...

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