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Xbox will not read any disc - Video Game Consoles

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  • danforbes58 Oct 30, 2008

    this is a 10 month old xbox 360

  • Chris Fritz
    Chris Fritz May 11, 2010

    Is it an original xbox or the 360 console. The older xboxes have had this problem for a while. You may have to get a new one or you can maybe get yours repaired

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  • 55 Answers

Try a brand new disk, if it doesn't work contact microsoft support. You could also look here: http://support.microsoft.com/kb/909819/en-us

Posted on Oct 30, 2008

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1 Answer

Xbox chewing up discs occasionally


The xbox 360 has a faulty disc drive that will occasionally chew up discs. The reason is that if you move the xbox while its reading a disc it will scratch it to hell but if it does it without movement during reading the disc you need to get a new xbox 360 or send it to microsoft

Aug 16, 2011 | Microsoft Xbox 360 Console

Tip

How to resolve Xbox 360 disc read errors. Xbox will not play disc.


Is your xbox360 having trouble reading disc? In this guide I will provide some common solutions to help you fix your disc read issues.

1)Remove any memory devices or usb flash drives.
2)If the disc you are using is excessively scratched, this can cause the xbox to have trouble reading the disc. You can use a damp soft cloth to try and clean the disc. Grab the disc by the edges and using a soft damp cloth lightly wipe the disc from the center going outward.

3)Try removing your Xbox hard drive and then play a disc. Turn off the console. Locate the hard drive on the top of your system(depending on how you have it positioned). Press the release button on the hard drive.

g33k4u_2.jpg

If your system can read disc without the hard drive attached then you may need to replace the drive.

4)Clear the Xbox360 cache. Clearing the cache may remove updates to certain games. Keep this in mind.
Go to System Settings in the My Xbox menu. Select Memory, highlight your storage device and select Clear System Cache. Try and play the disc.

If after the above steps you are still having trouble. You may want to contact Microsoft Xbox live support to have your system serviced. You can find the support information in the link below,
Xbox Support


Regards,
G33k

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on May 14, 2011 | Microsoft Xbox 360 Console

1 Answer

When you put a disc in it reads open tray.


Hello ckpynn,
I have had this problem myself with my own Xbox 360. From my experience, I have noticed that the issue is usually caused due to the Xbox not being able to read the disc. This could be due to the laser inside the Xbox is dirty or damaged - or it could be the disc itself. I never attempted to repair this because I found that after about 5 or more tries, my Xbox was able to read the disc.
When you open the tray to put the disc in or to try and get the Xbox to read it, try rotating the disc a little bit and insert again.
If this doesn't work, you may need to contact Microsoft technical support for further assistance.

May 25, 2011 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 Console: I've had problem with my Xbox 360 reading my discs...


Disc drive is out, needs replaced, but inorder to replace it you must keep the original drive. You can either order one online and follow these instructions to do it ureself (recommended) or email xbox360repair@palegathon.com for a pricing for repair.
http://www.llamma.com/xbox360/repair/xbox-360-repair.htm

May 18, 2010 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 is not reading any disc. I tried cleaning the dics, I tried new disc and still not reading disc.


If your Xbox 360 is not reading your discs you need to stop the heat build up on the receptors at the back of the dvd drive.

To do this you need an Xbox 360 Repair guide or to send it back

Feb 02, 2010 | Microsoft Xbox 360 Console

3 Answers

My xbox is not reading my discs


xbox wont read any discs and there are no red lights

Dec 03, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox wont read a disc


The disc maybe scrathed or dirty so it can't be read. Or it might it doesn't supported the disc's data

Sep 08, 2009 | Microsoft Xbox Console

1 Answer

Disc reading problem


use a disc based lens cleaner. opening your xbox console will void your warranty.

Aug 20, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox disc reading problems


most likely a bad drive, if it doesnt read any disc then the drive is either BAD or dirty, might be time for a replacement.

Jun 02, 2008 | Microsoft Xbox 360 Console

2 Answers

Not reading any discs


My xbox is not reading discs. please help.

Jan 13, 2008 | Microsoft Xbox 360 Console

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