Question about Citizen CD-S500 Dot Matrix Impact Printer PC Desktop

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Receipt too long

This printer will print a receipt 9" long for one cup of coffee. Is there a way to condense the information to save money on ink and paper.

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According to the printer manual http://www.citizen-systems.com/support/downloads/CD-S500UM5_101.pdf
the length of the receipt is set by your POS software only the width is set in the printer to make sure all the letters fit, or wrap to the next line if needed
There must be some settings in the software that allow headings or other text in what is now a blank space.
Instead of Blanks, there must be an 'off' selection for those items (logo motto operator name etc) and a length for a 'cutoff margin'
cant tell you
don't know the software used
try google for 'configure receipt printing in "software"'

Posted on Oct 30, 2008

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How do i get it to stop printing customer receipts


The following is the process to stop customer receipt printing. It will also describe how to print an individual receipt on demand. Best of luck and thank you for using Fixya! Kindly return to rate this solution.
Greg

Receipt ON/OFF function

You can disable receipt printing in the REG mode to save paper using the receipt ON/OFF function. To disable
receipt printing, press the Rkey in the OP X/Z position. This key toggles the receipt printing status ON and
OFF.
To check the receipt printing status, turn the mode switch to the OP X/Z position or press the lkey in the REG
mode. When the function is in the OFF mode, the receipt off indicator “_” illuminates.

The register will print reports regardless of the receipt state, so the paper roll must be installed.
"To issue a receipt when receipt ON/OFF function is set to OFF:
If your customer wants a receipt after you finalized a transaction with the receipt ON/OFF function in the OFF
mode, press the Rkey. This will produce a receipt. If more than 50 items were entered, the receipt will be
issued in a summary receipt format. Your register can also print a copy receipt when the receipt ON/OFF
function is in the “ON” status."

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The following is the method to turn the receipt printing on/off:
Receipt ON/OFF function
You can disable receipt printing in the REG mode to save paper using the receipt ON/OFF function. To disable
receipt printing, press the Rkey in the OP X/Z position. This key toggles the receipt printing status ON and
OFF.
To check the receipt printing status, turn the mode switch to the OP X/Z position or press the lkey in the REG
mode. When the function is in the OFF mode, the receipt off indicator “_” illuminates.
The register will print reports regardless of the receipt state, so the paper roll must be installed.
To issue a receipt when receipt ON/OFF function is set to OFF:
If your customer wants a receipt after you finalized a transaction with the receipt ON/OFF function in the OFF
mode, press the Rkey. This will produce a receipt. If more than 50 items were entered, the receipt will be
issued in a summary receipt format. Your register can also print a copy receipt when the receipt ON/OFF
function is in the “ON” status.


All the best!
Greg

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Receipt not printing


I believe this might help, not exactly familiar with this exact model but here it goes.
Receipt ON/OFF function
When you use the printer to issue receipts, you can disable receipt printing in the REG mode to save paper
using the receipt ON/OFF function. To disable receipt printing, press the Rkey in the OP X/Z position. This
key toggles the receipt printing status ON and OFF.
The register will print reports regardless of the receipt state, so the paper roll must be installed.
To issue a receipt when receipt ON/OFF function is set to OFF:
If your customer wants a receipt after you finalized a transaction with the receipt ON/OFF function being OFF
status, press the Rkey. This will produce a receipt. However, if more than 30 items were entered, the
receipt will be issued in a summary receipt.
Copy receipt
You can print a copy receipt by pressing the Rkey when the receipt ON/OFF function is in the “ON” status.
To realize this function, you must enable the function. Please refer to page 62 (Job code 63).

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