What gives with this player? sometimes it's fine, other times i try to hit 'play' or the "O" button to get into the menus of artist/album etc and nothing happens. buttons do not work at all. i try to disconnect, restart, yadda yadda. then i end up reformatting the whole player and it will work again for awhile, but eventually it goes back to freezing up.
Hi, i just fixed my H10 by updating the firmware, got the solution and files at http://www.misticriver.net by doing this I lost all my music but now I can start fresh, my H10 does not freeze anymore. good luck,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
One of the Knowledgebase Solutions for "freezing" gives this answer:
Solution ID: 64087 Solution ID # 64087 --> -->
Player is Freezing Keywords / Key Phrases: freeze, freezes, freezing, hang, hanging, freezes at creative logo, at docked screen, rebuilding library screen, playing audio files, switching to other functions or menus while shutting down, freezes at recovery mode, freezing at music playing now screen
Gently push the end of a thin object (such as a pin or straightened paperclip) into the Reset hole. The reset button for your player is located at the bottom of the player, to the left of the sync adapter port.
Refer to the article below to access the recovery mode and perform a Clean Up.
Clean Up scans a player\'s hard disk/memory card and removes any invalid links from the music library. It does not affect the working music files at all. It is recommended that you perform "Clean Up" first before formatting or reloading the player\'s firmware.
It is advisable for you to clean up your player regularly if you are frequently transferring files from you computer to your player or vice versa.
Since you cannot see what you are doing on the screen, I will tell you what buttons to push to un-shuffle your songs. Press the buttons in the exact order I tell you. Ok. Turn off the mp3 player, then turn it back on. Press the little menu button. Push the left arrow button once. Press the play button 3 times slowly. You are now in the menu that gives you the following options to unshuffle your music: 1. Off 2. Repeat single Track 3. Shuffle/No Repeat 4. Repeat all Tracks 5. Repeat all With Shuffle
I'm guessing that you may have to push the down arrow once or the up arrow once. This should select the Repeat all Tracks option. After scrolling up or down one time, press the play button once, then the menu button twice. Now push play to start your music. If this does not work, you can set your player back to the default settings by pushing the menu button once, pushing left arrow once, hit the play button. Scroll down 5 times, hit the play button, and push down 3 times. Be careful, because if you do not push the down arrow THREE times, you might accidentally select the option of erasing the memory.Once you push down 3 times and hit the play button, push down once more to select Yes of reseting your player back to it's original settings. This should help you out.
Slide the hold button on and then off. Press and hold the center of the click wheel and the menu button at the same time until it resets. It will take about 30 seconds to reboot and it should work. If it doesn't try returning it (if possible). 2nd generation nanos seem to have a problem where they freeze after a sync and need reset like this.