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I recently purchased a HP Pavilion computer with Windows Vista. I am trying to install my HP Office Jet 6310XI printer and I am receiving a message that the printer is not compatable with the computer

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  • tshar Oct 31, 2008

    I think I may have misled you. The printer seems to be working ok. I checked the HP website and found that Vista does support my printer, however, I am unable to reload the software programs that came with the printer. Thanks, Tommy

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Your printer driver probably isn't compatible with Windows Vista. I would check the HP website and see if they have an updated driver for your printer.

Posted on Oct 30, 2008

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