Question about HP 920 Plain Paper Fax

1 Answer

Printing problems - splits received pages into multiple pages

It doesn't seem to recognize the page size, 8.5 x 11 with normal margins will printout on two pages.

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 2,120 Answers

Unplug the machine for 10 seconds.

Your machine must be set for AUTO REDUCTION

Posted on Oct 30, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Will not print a test page also unable to find or adjust spool settings and cannot change Priority settings. Some things will print but many items will not, even then it seems very slow.


Printing Problems
? The machine beeps while printing.
The machine may have a paper jam.
• Clear the paper jam (1 p. 13-3).
? Nothing prints.
The power cord may not be plugged in securely.
• Check that the power cord is plugged securely into the machine and into the wall outlet (1 p. 2-9). If the machine is plugged into a power strip, make sure the power strip is plugged in and turned on.
You may not have removed the plastic seal from the cartridge.
• Make sure you install the cartridge properly (1 p. 2-13).
The cartridge may need to be replaced.
• Replace the cartridge (1 p. 12-7).
? Printout does not match the print media size.
The print media may not be loaded correctly.
• Make sure the print media is loaded correctly in the multi-purpose tray (1 p. 5-4).
? Printout is skewed.
The print media may not be loaded correctly.
• Make sure the print media is loaded correctly in the multi-purpose tray (1 p. 5-4).
• Make sure the paper delivery slots are clear.
? Print media jams occur.
You may not be using the correct paper delivery slot.
• Select the correct paper delivery slot (1 p. 5-7).
? Printout is not clear.
You may not be using the correct print media type.
• Make sure you load print media that meets the requirements for the machine
(1 p. 5-2).
You may be printing on the wrong side of the paper.
• Some papers have a "right" side for printing. If the print quality is not as clear as you would like it to be, try turning the paper over and printing on the other side.
? Printout has vertical white streaks.
Toner may be low or unevenly distributed.
• Redistribute the toner inside the cartridge (1 p. 12-7). If the problem persists, replace the cartridge (1 p. 12-7).

Jan 03, 2011 | Canon FAXPHONE L80 Laser

1 Answer

We can send faxes with no issues but when we receive a fax that has multiple pages after the first couple of pages we get half pages, partial prin or blank pages. We were told it was a possible system...


Is it pulling two pages at once? Sometime a machine will start to pull a sheet normally, then the page below it will get dragged along by the friction between the two sheets. One page's print gets divided between the two. If that looks like the case, pull out the paper drawer, remove the paper, and lightly sand the little rubber or cork pad at the front, then wipe the dust off with a damp cloth and let it dry. Before putting the paper back in, grasp the stack at one end, and "fan" the other, allowing air to get between all the sheets.

Get into the machine's Paper menu to see what size is programmed for the tray. If you have Letter size in there, but it's set for some other size, all kinds of feeding problems can occur, including false jams.

The paper feed roller is controlled by a magnet lever inside the right side of the machine. It should click once to start each sheet feeding. I've seen one Fax 4100e that clicked over and over, feeding extra sheets, just like you described. It turned out to be the system board. Worse yet, Brother had switched factories in mid-production of this model, and the replacement board they sent us fed paper just fine, but wouldn't do anything right on the phone line. Couldn't dial, couldn't answer. They sent another replacement, and it was exactly the same. Brother eventually broke down and sent a replacement machine.

Oct 06, 2010 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Xerox 2218 - receiving multiple copies of the same


It is a problem machine was configure multiple page,please change default setting,or choice print only 1 not other.

Dec 08, 2009 | Xerox FAXCENTRE 2218 18PPM FAX

1 Answer

When receiving a fax I get either big black plotches all over the page or thick black vertical lines running the whole length of the page to a point where I can no longer make out any of the information...


Try making a copy of something or printing a transmission report or journal from the "reports" menu. If the same problem is apparent on these printouts, then your drum unit or toner cartridge need to be replaced

May 06, 2009 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Receiving error NG message when send multiple pages


Changed transmission mode to normal in order to get rid of EMC error. Caution! depends on your telephone line or modem, for DSL is good for normal mode at 14400 bps else set it to basic mode at 9600 bps.

Mar 06, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

All Fax pages not received or sent.


have you watched the paper going through the doc feeder are thay goning one by one or is it pulling more then one. try making a copie withe 4 sheets does that work. if not open cover of doc feeder clean rollers. serperation pad. ( pad would be twrods the top of the cover )
C.W.H.

Jul 21, 2008 | Canon LaserClass 2050 Plain Paper Fax

1 Answer

Receiving multiple page fax on Brother Intellifax 4100e


it may be the memory, try switching to direct printing instead of going into memory, if it prints you should change the memory.

Jul 01, 2008 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Smudging and overlapping


By smudging do you mean the print is actually rubbing off?
I am going to assume you are seeing some reprint on all printed pages.
If I am understanding correctly, what you have is a bad fuser, most likely a bad heat roller.
That is the heated area just before the pages exit the machine.
The coating on those rolls wear out with time, or may even debond from the aluminum. The ink does not then properly melt into the paper, sticks to the roller and progressively becomes worse.
Replacement of the fuser should resolve that issue. That's simply a normal wear item.

Mar 14, 2008 | Brother IntelliFAX 4750 Plain Paper Laser...

4 Answers

"always getting check paper size"


the paper size you are using is incorrect.
1- when you take out the tray is the the paper snug in the tray? is the paper adjuster set to LETTER, is there a switch for custom and letter? is it set to letter?is it set to letter in the menu?

Dec 08, 2007 | Canon CFX-L4000 Plain Paper Laser Fax

Not finding what you are looking for?
HP 920 Plain Paper Fax Logo

Related Topics:

57 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Fax Machines Experts

Cindy Wells

Level 3 Expert

4751 Answers

Lawrence Oravetz

Level 3 Expert

7565 Answers

Jesse Walters
Jesse Walters

Level 2 Expert

274 Answers

Are you a HP Fax Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...