I've had this phone for less than a year and it had been doing just fine until maybe a couple of months ago when it just froze up for no reason. I haven't got it wet or anything. While frozen the phone rings and the keys light up but I can't answer unless I have my headset in and it's on auto answer. The only key that works is the one on the side wich is useless to me. Anyway the problem started a couple of months ago and after the battery ran out it started working again. Just recently it started back to doing the same thing except it acts like it's crazey it randomly vibrates and different screens pop up the only way to stop it is to take the battey out. Please help this is the only phone I have.
my phone started with the zero not working. I turned it off and then powered it back up. Still no zero and the other keys are not working on it now. The only key working is the side key and that also is of no use to me. This is also my only phone. I even tried to take the battery out of the phone and still no change.my phone started with the zero not working. I turned it off and then powered it back up. Still no zero and the other keys are not working on it now. The only key working is the side key and that also is of no use to me. This is also my only phone. I even tried to take the battery out of the phone and still no change.
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I'd suggest removing the battery and putting both the phone and the battery in the fridge over-night. If it works the next morning, this might suggest a thermal-fault in the memory and I'd advise keeping it in the fridge when you're not using it. Otherwise, you could seek help at your local phone store or you could send a email to sanyo asking for help and alerting them to a possible flaw in the phone. Hope this helps, TechnoWolfy.
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If you just had serviced a month ago I would take back and tell them to fix the problem you did not have before they serviced it, or try calling maybe then can advise over the phone.
Hi, The screen of a BlackBerry Storm smartphone appears to be easily scratched or has air bubbles.So the BlackBerry Storm smartphone does not respond consistently to finger touches or slides. This issue could be because one of the following reasons:
1) The clear plastic screen overlay that is placed on the BlackBerry Storm smartphone during the manufacturing process to protect the screen during shipping has not been removed.
2) A purchased plastic screen protector has been placed onto the BlackBerry Storm smartphone. Still if you are facing the issue then please visit the blackberry service center or contact your service provider if it is under warrenty. I hope this information will be helpful to you
Try typing *228, and send. Select option 2 -- updating your roaming capibilities. The phone will go through a sequence of unlocking and reprogramming...DO NOT SHUT THE PHONE OFF DURING THIS PROCESS. It only takes a couple of minutes...or less...and will notify you that the phone was successfully updated. I had a similar problem a couple of years ago, and this seemed to solve it. Good luck!!
Well it sounds like a combo of both. Definitly get the battery replaced again. The phone itself probably needs new software. take it your service provider's corp store to get the software updated.
Did the key pad froze before you took the battery off? If so, it mean the keypad is damaged. If you have insurance, you may call customer service and have it replaced for a new one.
If it frozed after you shoot it off, you might call customer service from another phone and they might help you to unlock your phone.
Artgirl
Hai, go for a thorough cleaning of the PCB of the phone.
if u are familiar with phone cover opening, u can do it,
better give it to a service center for cleaning
thank u
Rabby
I would try a master reset it will be your best option, just make sure that you try backing up any informaton to a pc or laptop, or install the motorola phone tools program in a computer and Sync your phone to the pc and then transfer all your numbers, pics and videos or documents u may have stored in there then perform the master reset. Of course if u are having touch screen failure then all this might be a problem. If none of this works for u then you are in trouble because if im not mistaken Motorola has no service repair department, maybe if u call them they may be able to exchange under manufacturers warranty if its under a year.
my phone started with the zero not working. I turned it off and then powered it back up. Still no zero and the other keys are not working on it now. The only key working is the side key and that also is of no use to me. This is also my only phone. I even tried to take the battery out of the phone and still no change.
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